Re: How do I get rid of an aggressive/relentless pop-up?



Thanks again David. I don't have "Program files/Java" so that isn't a
problem. I went with one of your suggestions and have downloaded
SuperAntiSpyware. It is running just now and has already detected 28 threats.
This has taken me aback since I had already carried out a complete scan with
a free version of AVG AntiSpyware and found nothing. I guess different
systems have different strengths and thoroughness. I am not scanning in Safe
Mode at present, but I'll let you know how I get on.

Alister
--
Remember, no matter where you go, there you are.


"David H. Lipman" wrote:
If you are using any version of Sun Java that is prior to JRE Version 6.0,
then you are strongly urged to remove any/all versions.
There are vulnerabilities in them and they are actively being exploited.

It is highly suggested that you update to the latest version which is Sun Java JRE/JSE
Version 6.0

Simple check, look under...
C:\Program Files\Java

The only folder under that folder should be the latest version.

Such as...
C:\Program Files\Java\jre1.6.0

http://java.sun.com/javase/downloads/index.jsp
http://www.java.com/en/download/manual.jsp

FYI:
http://sunsolve.sun.com/search/document.do?assetkey=1-26-102557-1
http://sunsolve.sun.com/search/document.do?assetkey=1-26-102622-1
http://sunsolve.sun.com/search/document.do?assetkey=1-26-102648-1
http://sunsolve.sun.com/search/document.do?assetkey=1-26-102729-1
http://sunsolve.sun.com/search/document.do?assetkey=1-26-102732-1



For non-viral malware...

Please download, install and update the following software...

* Ad-aware SE v1.06
http://www.lavasoft.de/
http://www.lavasoftusa.com/
http://www.lavasoft.de/ms/index.htm

* SpyBot Search and Destroy v1.4
http://security.kolla.de/
http://www.safer-networking.org/microsoft.en.html

* SuperAntiSpyware
http://www.superantispyware.com/superantispywarefreevspro.html

After the software is updated, I suggest scanning the system in Safe Mode.

I also suggest downloading, installing and updating BHODemon for any Browser Helper Objects
that may be on the PC.

* BHODemon

http://www.majorgeeks.com/downloadget.php?id=3550&file=11&evp=245a87539eea8ed6904332b4b8b8442d

For viral malware...

* Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm

Additional Instructions:
http://pcdid.com/Multi_AV.htm


* * * Please report back your results * * *






--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm



.



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