Re: computer is infected message



Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware. **Post your log to http://aumha.net/viewforum.php?f=30, http://castlecops.com/forum67.html, http://forums.subratam.org/index.php?showforum=7, or other appropriate forums for expert analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop.

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

Julie wrote:
Hi! Today when I signed on to my computer, there was an icon on my taskbar
(a red circle with a white X in it), and the balloon said "Your computer is
infected! Windows has detected spyware infection! It is recommended that you
use special antispyware tools to prevent data loss. Windows will now
download and install the most up-to-date antispyware for you. Click here to
protect your computer from spyware!"
So I clicked it, and something came up offering to do a scan of my computer.
So I ran the scan, and it came up showing like 160 files infected. So then
it said to click to Remove Infected Files, and when I clicked that, it said
it couldn't do that in the "trial" version - that I had to pay like $40 for
their program. So then I figured the whole thing (including the error
message on my taskbar) was just some ad or scam, so I exited out of the
scan. But the message keeps popping up and the red circle with the X won't
leave my taskbar. It pops up like every 15 seconds!! It's driving me
crazy! I went to Remove Programs, and removed the scan program. But that
did not remove the X and the annoying pop-up message. Now, even when I
click into the balloon to supposedly "protect my computer from spyware", it
won't even go to the scanning program anymore because I removed it!

PLEASE help me - how do I make this stop popping up on my computer?????

.



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