Re: Trojan? Computer security issues
- From: Malke <notreally@xxxxxxxxxxxxxxx>
- Date: Mon, 30 Oct 2006 04:44:53 -0800
World Spinner wrote:
Recently I was browsing the internet, and (I have Mcafee security
programs) a window popped up saying a trojan was found, and blocked. I
tried to close Internet Explorer when I saw this, but it wouldn't
close for the next minute or so. I ran a virus and adware scan
afterwards, but found nothing but the usual adware here and there,
which I deleted. The computer has been running rather slowly since
then, and so I opened up Windows Task manager recently. It showed the
Processes menu, and didn't show the rest of the menu. All I could look
at were the changing graphs of the computer's usage of space. When I
examined these graphs, they showed the CPU usage going from 65-100%
usage. I've tried many things to look at the rest of the menu of it,
but to no avail.
So, any suggestions as to what to do to find out what is causing this
much space to be used on the computer?
If by "ran a virus and adware scan" you mean you used the McAfee
programs, then go through the following steps systematically:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Include scanning with either Sysclean or Multi_AV, plus Ewido. Do all
prep/finishing work and follow instructions to do all scans in Safe
Mode.
When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).
If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.
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