Re: Virus/trojan removal




--
Its never easy is it?


"David H. Lipman" wrote:

From: "suscalian" <suscalian@xxxxxxxxxxxxxxxxxxxxxxxxx>

| I have the following problem. On opening IE a cmd window opens then a
| dialogue box stating windows cannot find file dotdr.exe. On closing this
| dialogue another appears stating problem loading module dotrm.dll. On
| closing this box IE closes down. Opening IE (second instance) works as
| usual. I have been busy all day removing 57 viruses and 3 trojans from this
| PC. I have used Macafee (useless by the way) to remove "vundo" and "Dollar
| Revenue". I have also tried Ad-aware and finally spyware doctor. What
| program or app is calling up dotdr beats me, as can not find it in registry
| nor able to find in sys config utility. Any suggestions apart from format and
| start again would be appreciated. I should mention that this pc is running
| XP Home Sp1. I have advised the owner that Sp2 needs to be installed but not
| until the machine is squeaky clean.
|


Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm

Additional Instructions:
http://pcdid.com/Multi_AV.htm


* * * Please report back your results * * *


--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm


Cheers Dave
have downloaded the multi vendor scanner and applied updates.
Decided to test on non infected pc first to check all ok. Following result:
Sophos no problems scan complete in 2 hrs 40 mins
Trend no problems scan complete in 2 hrs
Kaspersky doesn't scan.. on investigation it appears kavdos32.exe is missing.
Mcaffee doesnt scan .. error message states "update.ini not open for read
access"

I am unable to gain access to the premises of the infected pc now due to the
owner going away, but will keep you posted.
.



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