Re: Internet Security Program and Outlook 2000

Always state your Windows version when posting to a MS newsgroup, please, Yvonne.

Well, I can tell you that you're not alone:

http://www.tech-forums.net/computer/topic/34722.html (Dec-04)

Posted by the same person: http://tech-forums.net/showthread.php?s=&postid=241001#post241001 (Dec-04)

I'd be sorely tempted to cut my lossed & backup my personal data, format & reinstall Windows, if I found myself in your shoes. From the above links, it looks like resetting winsock2 /might/ resolve at least some of your issues but...

So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware. **Post your log to http://aumha.net/viewforum.php?f=30, http://castlecops.com/forum67.html, http://forums.subratam.org/index.php?showforum=7, or other appropriate forums for expert analysis, not here.**
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Yvonne wrote:
Last year I decided to try a few other anti-virus programs besides Norton
and McAfee. I searched the Internet and found a version of "Panda
Platinum 2005 Internet Security". What website I obtained this version of
Panda from, I'm not overly sure but it was free. Of course, I know now
that free is not necessarily the best choice.

I had also found a version of Panda that wasn't free and which had an
on-line scan of your PC. From what I now understand this anti-virus
program is the legitimate version and what I downloaded as "free" wasn't
legitimate.

Anyway, whatever happened has happened. It incorporated itself into my
Outlook 2000 program and taking forever for Outlook to load, even when I
rebooted several times. I got frustrated and decided to remove it from my
computer.

There were still some residual files left but I didnâ?Tt touch those and
went into Outlook 2000 and the following error appeared:

"The add-in "C:\Program Files\Panda Software\Panda Platinum 2005 Internet
Security ..." could not be installed or loaded. This program may be
resolved by using Detect and Repair on the Help Menu. Unable to load
"C:\Program Files\Panda Software\Panda Pl...". You may be out of memory,
out of system resources, or missing a .dll file."

I clicked ok and another screen with the same error appeared for which I
clicked ok again and then was able to get into Outlook.

I decided to go and delete the residual files that were left; however,
there were 3 files which I was unable to delete, an error message
indicated the files were unable to be deleted, that access is denied.

I have rebooted many times and tried Detect and Repair in Outlook several
times without success. I also tried to go back several times and delete
the residual files.

Today, as unsure and uncomfortable about RegEdit as I am, I decided to go
into RegEdit and see if there was any files in there mentioning "Panda
Platinum 2005 Internet Security" and deleted all the Panda files and
directories.

I rebooted and went back into Outlook and the same lengthy error - the one
starting with â?oThe add-in â?oC:\Program Files\Panda Software\Panda
Platinum 2005 Internet Security ...â?? appeared.

I then retried the Detect and Repair in Outlook but that didnâ?Tt work.
Iâ?Tve also removed Microsoft Office and reinstalled it but that didnâ?Tt
work.

Now it appears that every time I go into Internet Explorer, I get two
files placed on my desktop and in my file directories called
"WebExcl.dat" and "WebProxy.ini". I can delete them but they come back
again the next time I go into the Internet.

Does anyone have any ideas?

.

Relevant Pages

  • Re: Internet Security Program and Outlook 2000
    ... I can't figure out why I went to the Microsoft ... Then on to the Panda software issue. ... Outlook 2000 program and taking forever for Outlook to load, ... Platinum 2005 Internet Security" and deleted all the Panda files and ...
    (microsoft.public.security)
  • RE: Internet Security Program and Outlook 2000
    ... I searched the Internet and found a version of "Panda Platinum 2005 ... What website I obtained this version of Panda from, ... Outlook 2000 program and taking forever for Outlook to load, ... Platinum 2005 Internet Security" and deleted all the Panda files and ...
    (microsoft.public.security)
  • Re: MSO..?..exploit / Well REALLY !!
    ... It really "gets your goat" when I mention that Panda slows my machine, ... that red furious haze because Panda had been critisized! ... The page just finished loading and my internet security package slapped ... Anyway, my security suite, the a/v program I think, advised that it had ...
    (microsoft.public.security.virus)
  • Re: Help needed desperately please
    ... "I really got an answer from Panda, ... the way Outlook scanning is performed, but did not properly deregister a DLL ... ActiveSync, so you might want to bookmark the URL." ...
    (microsoft.public.pocketpc.activesync)
  • RE: Panda Platinum 2005 Internet Security
    ... I was trying to decide which security software to ... I decided to download a free or trial version the Panda Platinum ... > I can get into Outlook: ... Boot in Safe Mode and just delete all the folder ...
    (microsoft.public.security)