Re: Can't Eliminate Spyware from

Thanks very much Dave. I'll let you know how it goes.


"David H. Lipman" wrote:

From: "Georgebz1" <Georgebz1@xxxxxxxxxxxxxxxxxxxxxxxxx>

| 1. I get a box that says I might be infected by blackworm and should download
| a security product.
| 2. I close that box and get a pop-up ad urging me to buy WinantivirusPro and
| other software. The web address is
| 3. I downloaded Ewido, Spybot, Winfixerfix and a couple other things but
| nothing removes the spyware and my computer runs slower everyday.
| 4. When I attempt to use these products in safemode I get to a black screen
| that says safemode in the corner but no controls or icons ever appear so I
| can't do anything from there.
| 5. Can anybody help me? I don't know much about computers.

Two phase answer...

Perform Part 1 then perform Part 2

If the first two parts don't work, perform the alternate utility.

It is suggested that you execute each tool in Normal Mode then in Safe Mode.

If you are using any version of Sun Java that is prior to JRE Version 5.0,
then you are strongly urged to remove any/all versions that are prior to JRE
Version 5.0. There are vulnerabilities in them and they are actively being exploited.
It is possible that is how you got infected with malware.

Therefore, it is highly suggested that if there are any prior versions of Sun Java
to Version 5 on the PC that they be removed and Sun Java JRE Version 5.0 Update 6
be installed ASAP.

Part 1
Download Adware-Virtumundo Removal Tool --

Information on the Adware-Virtumundo Removal Tool:

Part 2
Download WinFixerFix.exe from the URL --

Execute; WinFixerFix.exe { Note: You must accept the default of C:\McAfee }
Choose; Unzip
Choose; Close

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to enable WGET.EXE to download the needed McAfee related files.

Execute; c:\mcafee\clean.bat
{ or Double-click on 'Clean Link' in c:\mcafee }

A final report in HTML format called C:\mcafee\Normal_ScanReport.HTML or
C:\mcafee\Safe_ScanReport.HTML will be generated. At the end of the scan, it will be
displayed in your browser (Opera, FireFox or Internet Explorer). However, if you are using
WinXP, Win2K or Win2003 your system will be left in a state where you will have to manually
shutdown/reboot the PC. On Win9x/ME platforms the report will not be shown in your bowser
but your PC will automatically be shutdown. It is suggested that you move the report out of
c:\mcafee before performing another scan.

It would be best to scan in both Safe Mode and in Normal Mode and save a copy of the HTML
report for each session.


Download Atribune's VUNDOFIX.EXE

Please Copy and Paste the contents of the HTML Log files;
C:\mcafee\Normal_ScanReport.HTML & C:\mcafee\Safe_ScanReport.HTML in your reply.

* * * Please report back your results * * *