Re: Virus infection as soon as I'm online! Help

You use SP1 and this is probably why you got infected on your Windows XP.
Both Service Pack 1 and Service Pack 2 for Windows XP have firewall in them
but SP1 don't turn on the firewall for the high speed internet automatically.


By the way , what is this broadband software?
It is good practise and we all do it to first install the OS , then dirvers
, make sure it is all right and so on...
Nowadays many drivers and even the legal one comes with malware in them -
trojans or spyware.

Is your Windows legal ?
Are your drivers legal ?
What I do as soon as installing Windows and the dirvers for my computer is
to install antivirus software which I update even before updating Windows and
clean nasty infections...I hate these guys who insert trojans (high level
dangerous) or hacking tools and then say:"No,we didn't installed them , it is
false positives...bla bla..."

So download all tools from work , make sure they are 100% malware free
-check them with antivirus or using this online scanner
http://www.activescan.com

Install your Windows , install the drivers,install the antivirus , make sure
your Windows firewall (in SP1 it is called ICF) is on.
See how here:
http://www.microsoft.com/windowsxp/using/security/learnmore/enableicf.mspx



Now visit Windows Update and update Windows.Read this before installing SP2
http://www.microsoft.com/windowsxp/sp2

and do not install it until you make sure your computer is clean.

Don't hesitate to contact the Community again !

Learn how to protect your PC:
http://www.microsoft.com/protect

If you need help removing malicious software , visit my web-page:
http://pandaman.hit.bg


Panda_man
--
Prevention is always better than cure !
Panda TruPrevent - the most intelligent technology to combat unknown malware
http://www.pandasoftware.com
http://pandaman.hit.bg


"Toto Sanderson" wrote:

Great! I'm downloading SP2 & AVG updates at work now! Will install it at home
even before I install the Broadband components. Will update you with the
result.

Unfortunately, I am the new and the first IT administrator here... very
ashamed (a small company and I just got this job and a lot a lot to learn...)
Thankfully there is this great community to help me out :D

"Martin Spencer-Ford" wrote:


"Toto Sanderson" <TotoSanderson@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:69248209-29BC-4A8C-820D-2758A85C8EB0@xxxxxxxxxxxxxxxx
Hi all experts,

My home computer (XP Home) caught Trojan Horse viruses a month ago, with
spy
watching (so it says). Then I couldn't figure out how to delete the virus
so
I formated C: and re-installed the system.

Is your XP Home SP1 or SP2. SP1 does have a firewall but its pretty basic
compared to the firewall with SP2. Have a look in your Network Connections
that are avai;able from the Control Panel. If the firewall is active you
should see firewalled after the connection name. If it is not firewalled
then right click the connection that you are using to access the internet
and then select properties followed by advanced, you should be able to
activate the firewall from there, at least then you will have a sporting
chance of avoiding contamination.

However, as soon as I installed broadband software and got connected to
the
internet, these trojan viruses attacked me again!

You are not stopping these exploits from getting a hold, the average
survival time for an XP system to become infected is something like 12
minutes, not enough time to get SP2 downloaded if you havent got it
already,so give your system a chance, activate the firewall as per above.


I've tried re-install the system serveral times. Now I do not dare to go
online at all coz each time I felt I was bombed with virus & spy watch
immediately... :(

Until you think about the problem in hand and educate yourself on how to
practice "safe hex" then you are and will be a sitting duck, activate the
firewall and then whilst you download all the service patches for your XP
Home system, do some research either in the security and anti-virus
newsgroups or use google and search for spy-ware removal tools and ad-ware
removal and protection. There are plenty of free tools out there, including
Microsofts new Defender.

Please help me! Why is it and how to get rid of these spy & virus?

I hope I have helped you ... We cant get any further without more
information of the alerts you are getting or the infections that you think
you have. I am edging bets on windows messenger service and the pop up
windows that can be generated with the exploit that makes you think that you
are infected and you need to click here to buy or protect your system. If
this is the case, ignore them, dont click them, get SP2 downloaded and
installed, and those annoying windows will stop. Or, you can search for how
to disable the windows messenger service, do not confuse this service with
Windows Messenger tool or MSN Messenger, they are different.

ps, i'm using AVG free edition and I would update the DB once i'm online!

I would do that whilst i wait for SP2 to download, and before i get
researching how to be safe online.


Thanks in advance!


You are welcome ...

TpwUK



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