Re: Virus infection as soon as I'm online! Help

Great! I'm downloading SP2 & AVG updates at work now! Will install it at home
even before I install the Broadband components. Will update you with the
result.

Unfortunately, I am the new and the first IT administrator here... very
ashamed (a small company and I just got this job and a lot a lot to learn...)
Thankfully there is this great community to help me out :D

"Martin Spencer-Ford" wrote:


"Toto Sanderson" <TotoSanderson@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:69248209-29BC-4A8C-820D-2758A85C8EB0@xxxxxxxxxxxxxxxx
Hi all experts,

My home computer (XP Home) caught Trojan Horse viruses a month ago, with
spy
watching (so it says). Then I couldn't figure out how to delete the virus
so
I formated C: and re-installed the system.

Is your XP Home SP1 or SP2. SP1 does have a firewall but its pretty basic
compared to the firewall with SP2. Have a look in your Network Connections
that are avai;able from the Control Panel. If the firewall is active you
should see firewalled after the connection name. If it is not firewalled
then right click the connection that you are using to access the internet
and then select properties followed by advanced, you should be able to
activate the firewall from there, at least then you will have a sporting
chance of avoiding contamination.

However, as soon as I installed broadband software and got connected to
the
internet, these trojan viruses attacked me again!

You are not stopping these exploits from getting a hold, the average
survival time for an XP system to become infected is something like 12
minutes, not enough time to get SP2 downloaded if you havent got it
already,so give your system a chance, activate the firewall as per above.


I've tried re-install the system serveral times. Now I do not dare to go
online at all coz each time I felt I was bombed with virus & spy watch
immediately... :(

Until you think about the problem in hand and educate yourself on how to
practice "safe hex" then you are and will be a sitting duck, activate the
firewall and then whilst you download all the service patches for your XP
Home system, do some research either in the security and anti-virus
newsgroups or use google and search for spy-ware removal tools and ad-ware
removal and protection. There are plenty of free tools out there, including
Microsofts new Defender.

Please help me! Why is it and how to get rid of these spy & virus?

I hope I have helped you ... We cant get any further without more
information of the alerts you are getting or the infections that you think
you have. I am edging bets on windows messenger service and the pop up
windows that can be generated with the exploit that makes you think that you
are infected and you need to click here to buy or protect your system. If
this is the case, ignore them, dont click them, get SP2 downloaded and
installed, and those annoying windows will stop. Or, you can search for how
to disable the windows messenger service, do not confuse this service with
Windows Messenger tool or MSN Messenger, they are different.

ps, i'm using AVG free edition and I would update the DB once i'm online!

I would do that whilst i wait for SP2 to download, and before i get
researching how to be safe online.


Thanks in advance!


You are welcome ...

TpwUK



.

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