Re: Tips on removing spyware

thanks for the help on spyware removal - i have three different spyware
systems on my computer and they all seem to find spy's in each others
programs and i take it for granted that is the way things are and accept them
- i think i removed the beta version which i thought was corrupted and tried
downloading a newer version but whether my permissions and profiles are up
the creek or what but it wont give me permission to install the newer version
- i'm just a tad befuddled by all of this and cant seem to find a resolution
- any advice would be very welcome .
--
good xping and best regards
williameric


"Shenan Stanley" wrote:

> daniel wrote:
> > After being hacked 7 times by spyware.
> > -I have become aware that 70% of the time worms will have the name
> > of svchosts.dll (note the 2 s)or something similar so keep an eye
> > open for those.
>
> Incorrect.
>
> > -Download Ad-aware or something simial and run it.
>
> You mean similar I think... And that is a good start. I would say download
> Lavasoft AdAware and a couple of others and run them all after updating them
> to the latest definitions and you may need to run them in safe mode as well.
>
> > -Download Security Task Manager (great tool if mastered).
>
> I suppose you mean this tool:
> http://www.neuber.com/taskmanager/
>
> Interesting to say the least.
>
> > -Once you find the bad files on the computer, delete them. If its
> > impossible to delete because they are in use, move them to the
> > desktop, restart computer and when the desktop reapears delete the
> > bad files.
>
> Hmmm.. I think you mean "restart in safe mode and try to delete them
> there.." since it is unlikely you can "move" an in-use file either. There
> are also third party applications out there to help with such files.
>
> > -Run once more an anti spyware program, and after that
> > be sure to check manually all the Temp folders on the computer.
>
> Ah - you do recommend more than one antispyware applications - that is good.
>
> > BTW, the last hack i got was from some "spyaxe" program, which was
> > probably trying to make me belive it was a Microsoft Product. Didnt
> > actually say it was from Microsoft, but it did use the baloon and
> > icon that pops up on the tray when for example the firewall is
> > turned off. If the baloon was clicked, it inmediatly asked to buy
> > spyaxe and im pretty sure it used Windows Security Center colors
> > and desing, so keep an eye open for that one.
>
> If that was the only one out there that did such things - that would be
> great! There are dozens, perhaps hundreds of them. There are web pages
> devoted to the erradication of spyware and adware and in general terms - you
> have a basic idea of what one needs to do in order to remove spyware - but
> there is more that can and should be done to protect the machine even after
> cleanup (or before cleanup is even needed..)
>
> Tip (10) is a great place to start if Spyware is all you think you should
> worry about and cleaning it off your machine NOW is your main concern - and
> it often is when people get on these newsgroups.. However - if everyone
> that ended up with spyware and came to these newsgroups then went through
> the other 12 tips in this list - they would be less likely to return or have
> to repeat tip (10) over and over..
>
> Microsoft has these suggestions for Protecting your computer from the
> various things that could happen to you/it:
>
> Protect your PC
> http://www.microsoft.com/security/protect/
>
>
> Although those tips are fantastic, there are many things you should
> know above and beyond what is there. Below I have detailed
> out many steps that can not only help you clean-up a problem PC but
> keep it clean ,secure and running at its top performance mark.
>
> I know this text can seem intimidating - it is quite long and a lot
> to take in for a novice - but I assure you that one trip through this
> list and you will understand your computer and the options available
> to you for protecting your data much better - and that the next time
> you review these steps, the time it takes will be greatly reduced.
>
> Let's take the cleanup of your computer step-by-step. Yes, it will take
> up some of your time - but consider what you use your computer
> for and how much you would dislike it if all of your stuff on your
> computer went away because you did not "feel like" performing some
> simple maintenance tasks - think of it like taking out your garbage,
> collecting and sorting your postal mail, paying your bills on time,
> etc.
>
> I'll mainly work around Windows XP, as that is what the bulk of this
> document is about; however, here is a place for you poor souls still
> stuck in Windows 98/ME where you can get information on maintaining
> your system:
>
> Windows 98 and 'Maintaining Your Computer':
> http://www.microsoft.com/windows98/usingwindows/maintaining/
>
> Windows ME Computer Health:
> http://www.microsoft.com/windowsME/using/computerhealth/articles/
>
> Pay close attention to the sections:
> (in order)
> - Clean up your hard disk
> - Check for errors by running ScanDisk
> - Defragment your hard disk
> - Roll back the clock with System Restore
>
>
> Also - now is a good time to point you to one of the easiest ways to find
> information on problems you may be having and solutions others have found:
>
> Search using Google!
> http://www.google.com/
> (How-to: http://www.google.com/intl/en/help/basics.html )
>
>
> Now, let's go through some maintenance first that should only have to be
> done once (mostly):
>
> Tip (1):
> Locate all of the software you have installed on your computer.
> (the installation media - CDs, downloaded files, etc)
> Collect these CDs and files together in a central and safe
> place along with their CD keys and such. Make backups of these
> installation media sets using your favorite copying method (CD/DVD Burner
> and application, Disk copier, etc.) You'll be glad to know that if you
> have a CD/DVD burner, you may be able to use a free application to make a
> duplicate copy of your CDs. One such application is ISORecorder:
>
> ISORecorder page (with general instructions on use):
> http://isorecorder.alexfeinman.com/beta.htm
>
> Yes - it is BETA software - but very useful and well tested.
>
> More full function applications (free) for CD/DVD burning would be:
>
> DeepBurner Free
> http://www.deepburner.com/
>
> CDBurnerXP Pro
> http://www.cdburnerxp.se/
>
> Another Option would be to search the web with Pricewatch.com or
> Dealsites.net and find deals on Products like Ahead Nero and/or Roxio.
>
>
> Tip (2):
> Empty your Temporary Internet Files and shrink the size it stores to a
> size between 128MB and 512MB..
>
> - Open ONE copy of Internet Explorer.
> - Select TOOLS -> Internet Options.
> - Under the General tab in the "Temporary Internet Files" section, do the
> following:
> - Click on "Delete Cookies" (click OK)
> - Click on "Settings" and change the "Amount of disk space to use:" to
> something between 128MB and 512MB. (Betting it is MUCH larger right
> now.)
> - Click OK.
> - Click on "Delete Files" and select to "Delete all offline contents"
> (the checkbox) and click OK. (If you had a LOT, this could take 2-10
> minutes or more.)
> - Once it is done, click OK, close Internet Explorer, re-open Internet
> Explorer.
>
>
> Tip (3):
> If things are running a bit sluggish and/or you have an older system
> (1.5GHz or less and 256MB RAM or less) then you may want to look into
> tweaking the performance by turning off some of the 'resource hogging'
> Windows XP "prettifications". The fastest method is:
>
> Control Panel --> System --> Advanced tab --> Performance section,
> Settings button. Then choose "adjust for best performance" and you
> now have a Windows 2000/98 look which turned off most of the annoying
> "prettifications" in one swift action. You can play with the last
> three checkboxes to get more of an XP look without many of the
> other annoyances. You could also grab and install/use one
> (or more) of the Microsoft Powertoys - TweakUI in particular:
>
> http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx
>
>
> Tip (4):
> Understanding what a good password might be is vital to your
> personal and system security. You may think you do not need to password
> your home computer, as you may have it in a locked area (your home) where
> no one else has access to it. Remember, however, you aren't always
> "in that locked area" when using your computer online - meaning you likely
> have usernames and passwords associated with web sites and the likes that
> you would prefer other people do not discover/use. This is why you should
> understand and utilize good passwords.
>
> Good passwords are those that meet these general rules
> (mileage may vary):
>
> Passwords should contain at least six characters, and the character
> string should contain at least three of these four character types:
> - uppercase letters
> - lowercase letters
> - numerals
> - nonalphanumeric characters (e.g., *, %, &, !, :)
>
> Passwords should not contain your name/username.
> Passwords should be unique to you and easy to remember.
>
> One method many people are using today is to make up a phrase that
> describes a point in their life and then turning that phrase into their
> password by using only certain letters out of each word in that phrase.
> It's much better than using your birthday month/year or your anniversary
> in a pure sense. For example, let's say my phrase is:
> 'Moved to new home in 2004'
> I could come up with this password from that:
> 'Mv2n3whmN04'
>
> The password tip is in the one time section, but I highly
> recommend you periodically change your passwords. The suggested time
> varies, but I will throw out a 'once in every 3 to 6 months for
> every account you have.'
>
>
> Tip (5):
> This tip is also 'questionable' in the one time section; however -
> if properly setup - this one can be pretty well ignored for most people
> after the initial 'fiddle-with' time.
>
> Why you should use a computer firewall..
> http://www.microsoft.com/athome/security/viruses/fwbenefits.mspx
>
> You should, in some way, use a firewall. Hardware (like a nice
> Cable Modem/DSL router) or software is up to you. Many use both of
> these. The simplest one to use is the hardware one, as most people
> don't do anything that they will need to configure their NAT device
> for and those who do certainly will not mind fiddling with the equipment
> to make things work for them. Next in the line of simplicity would
> have to be the built-in Windows Firewall of Windows XP. In SP2 it
> is turned on by default. It is not difficult to turn on in any
> case, however:
>
> Enable/Disable the Internet Connection Firewall (Pre-SP2):
> http://support.microsoft.com/kb/283673
>
> More information on the Internet Connection Firewall (Pre-SP2):
> http://support.microsoft.com/kb/320855
>
> Post-SP2 Windows Firewall Information/guidance:
> http://snipurl.com/atal
>
> The trouble with the Windows Firewall is that it only keeps things
> out. For most people who maintain their system in other ways, this is
> MORE than sufficient. However, you may feel otherwise. If you want to
> know when one of your applications is trying to obtain access to the
> outside world so you can stop it, then you will have to install a
> third-party application and configure/maintain it. I have compiled a
> list with links of some of the better known/free firewalls you can choose
> from:
>
> BlackICE PC Protection (~$39.95 and up)
> http://blackice.iss.net/
>
> Jetico Personal Firewall (Free)
> http://www.jetico.com/index.htm#/jpfirewall.htm
>
> Kerio Personal Firewall (KPF) (Free and up)
> http://www.kerio.com/kpf_download.html
>
> Outpost Firewall from Agnitum (Free and up)
> http://www.agnitum.com/download/
>
> Sygate Personal Firewall (Free and up)
> http://smb.sygate.com/buy/download_buy.htm
>
> Symantec's Norton Personal Firewall (~$25 and up)
> http://www.symantec.com/sabu/nis/npf/
>
> ZoneAlarm (Free and up)
> http://snipurl.com/6ohg
>
> You should find the right firewall for your situation in that
> list and set it up.
>
> Every firewall WILL require some maintenance. Essentially checking for
> patches or upgrades (this goes for hardware and software solutions) is
> the extent of this maintenance - you may also have to configure your
> firewall to allow some traffic depending on your needs.
>
> ** Don't stack the software firewalls! Running more than one software
> firewall will not make you safer - it would possibly negate some
> protection you gleamed from one or the other firewall you run.
>
>
> Now that you have some of the more basic things down..
> Let's go through some of the steps you should take periodically to
> maintain a healthy and stable windows computer. If you have not
> done some of these things in the past, they may seem tedious - however,
> they will become routine and some can even be automatically scheduled.
>
>
> Tip (6):
> The system restore feature is a new one - first appearing in Windows
> ME and then sticking around for Windows XP. It is a useful feature
> if you keep it maintained and use it to your advantage. Remember that
> the system restore pretty much tells you in the name what it protects
> which is 'system' files. Your documents, your pictures, your stuff is
> NOT system files - so you should also look into some backup solution.
>
.