Re: Program that disables my anti-virus

From: Patrick Dickey (pd1ckey43_at_msn.com.removethis)
Date: 08/28/05 

Date: Sun, 28 Aug 2005 04:56:54 -0500

C L via WinServerKB.com wrote:
> Hey guys, my wife clicked a link on MSN messenger that said "hey check this
> out ....blah blah blah.
> She said her friend was pretty intent on her looking at it. I checked the
> message history and found that she was getting this message every 2 minutes
> or so. I figured that it was a virus or something so I went to do a scan
> with Norton AV 2005. It turns out it was disabled. I never disable it and
> my wife wouldn't know how to do it either. So I try to enable it but it
> won't. So I tried to uninstall NAV and reinstall it but I keep getting an
> error. Saying "internal error 2753.SAVScan.exe.3333244E...........
> Also I can't visit the symantec web site or other various anti virus websites.
>
> So I downloaded McAfee ran that and it found a trojan.
> I still an't visit anti virus web sites though. Any ideas?

You need to edit your HOSTS file and remove the references to the
antivirus sites. Your HOSTS file is either in C:\Windows (Windows 9x)
or C:\Windows\System32\drivers\etc and you'll use Notepad to edit it.
Remove ONLY the references to the antivirus sites. The one that
absolutely HAS to stay is 127.0.0.1 localhost. If there are others in
there, and they redirect to 127.0.0.1 ask in here before removing them
(unless they are for an antivirus site).

Also, try going to
http://housecall.antivirus.com/housecall/start_corp.asp and running that
scan. Make sure you have the Auto Clean option checked before you start.

You may also want to check out the public.microsoft.msn.messenger
newsgroup and public.microsoft.msn.discussion newsgroup. If you're on
webnews, look for public.microsoft.msn and click the + by it.

Hope this helps you.
Patrick. 

-- 
Patrick Dickey <pd1ckey43@removethis.msn.com>
http://www.pats-computer-solutions.com
Smile..  someone out there cares deeply for you.