Re: 086eb794e.html -Desktop Background

From: HayleyH (HayleyH_at_discussions.microsoft.com)
Date: 07/30/05 

Date: Sat, 30 Jul 2005 06:17:02 -0700

Malke

I tried what your link suggested. I even tried HiJackthis but even this did
not work. I am really struggling. I have ad aware and Spybot and have tried
shredding the file but still no luck. It is really trying my patience now!
Please can someone help. I am not extremely technical when it comes to the
technical side of things but can follow instructions

"Malke" wrote:

> HayleyH wrote:
>
> > Can anoyone help.
> > I have found this file on my computer under all users. It is linked to
> > a 'Free Track Remover' program and is locaeted in C:\Documentsand
> > settings then under the user's local settings in a folder called Temp.
> > The file is causing a red background on desktop with the advert for
> > this free track remover-trying to get you to buy it. This background
> > comes up no matter what I do. I have tried deleting this file which is
> > removed until you next log on. The file is then back in the same
> > place. I have also tried delting the folder but an error message
> > appears explaining that some of the folders are used by other programs
> > and can not be deleted. I originally found the file under Control
> > Panel\Display\Desktop\CustomiseDesktop then on the web tab. The file
> > is there under the web pages. I can delte it from there but the same
> > thing occurs where it returns. I have tried using Norton to remove it
> > but it still returns. Please can someone help me with this-email me on
> > Saxonh@Hotmail.com and enter 086eb794e in the subject box. All help
> > appreciated
>
> Sorry, no free email support. Go through the following malware removal
> steps systematically, doing everything with updated tools in Safe Mode:
>
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
>

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