Re: I can't install any Norton's Software

From: PA Bear (PABearMVP_at_gmail.com)
Date: 06/26/05 

Date: Sun, 26 Jun 2005 14:49:51 -0400

Did you *uninstall* McAfee VirusScan? 

-- 
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security
Ray B. wrote:
> Thanks for the words. This is a brand new dell 9100. I removed McAfee 
> first
> thing and disabled the firewall. I get MSIInstaller errors in the Event 
> Log
> that don't lead me anywhere. There is no error log. It appears to be
> loading, but after an hour or so on the same file, I can safely assume it
> has died. I have to quit the process and it tells me it is not responding.
>
> "Shenan Stanley" wrote:
>
>> Ray B. wrote:
>>> I have tried to load System Works, Anti-Virus and Internet Security
>>> 2005 on my new Dell. They start to install and then quit and it locks
>>> up. I have to manually remove the folders / files and clean up the
>>> registry. I can run System Works 2005 from the CD just fine. I use it
>>> to clean up the mess of the aborted installs.
>>> Any ideas..... other than buying a better product?
>>
>> Your last suggestion is likely the best - as Norton's home "suites" end 
>> up
>> using more resources than they free up for you.
>> For 90% of home users, a decent AntiVirus applications, the built-in
>> firewall with MAYBE a NAT box between their PC and the Internet, a few
>> antispyware applications and passive immunizations from those 
>> applications
>> and some tweaking and regular maintenance is all they need.   Something
>> like the suite you are installing is too much, IMHO.
>>
>> Anyway - what does it say when it locks - any errors?  What about in the
>> Event log - anything recorded there?  Did you cleanup your system and
>> prepare it for System works?  Uninstall any other products that it might
>> conflict with (other AV software, turn off the Windows Firewall (while
>> DISCONNECTED from the web), etc?)  Checked your hard drive for errors?
>> Cleaned with any antispyware products or scanned with any online-AV
>> software?
>>
>> --
>> Shenan Stanley
>>      MS-MVP
>> --
>> How To Ask Questions The Smart Way
>> http://www.catb.org/~esr/faqs/smart-questions.html

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