Re: Cant open email attachment due to unknown virus

From: Alan1234 (Alan1234_at_discussions.microsoft.com)
Date: 06/26/05


Date: Sun, 26 Jun 2005 05:40:02 -0700

Hi thanks for the response I have tried again to open the attachments and
this time they open no problem.

"Lanwench [MVP - Exchange]" wrote:

>
>
> In news:B0A35E3A-FFA3-42CD-86F3-6C996A4400CD@microsoft.com,
> Alan1234 <Alan1234@discussions.microsoft.com> typed:
> > The last couple of emails that I have received with attachments I
> > have been unable to open with MSN Hotmail ans I get the following
> > message unknown virus scanner failure virus found. I am using
> > operating system Windows XP and my antivirus is Norton. Can anybody
> > help please?
>
> Hotmail uses its own virus scanner, AFAIK. What version of Norton, is it
> updated, etc?
> If you save the attachment to disk & scan it, what do you find?
>
>
>



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