Re: Avast 4 Home Anti-virus
From: Patrick Dickey (pd1ckey43**RemoveThis**_at_msn.com)
Date: 03/27/05
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Date: Sat, 26 Mar 2005 18:58:15 -0600
Hello, Christie!
You wrote on Wed, 23 Mar 2005 18:01:03 -0500:
C> Sorry Kenny, but it sure messed up mine. I had no more internet and
C> could no
C> longer get my messages or send any.
C> Christie
C> "Kenny S" <hotmail@coldmail.com> wrote in message
C> news:%23X2thnoLFHA.3988@tk2msftngp13.phx.gbl...
|| avast home does not mess up anything... it is a program that is
|| written
|| correctly,
|| NOT like problematic (trash) programs like norton....
|| "Christie" <nospam@hotmail.com> wrote in message
|| news:AT2%d.78138$Jd2.1813551@news20.bellglobal.com...
|| > Hi,
|| >
|| > I de-installed my Norton 2003 and installed Avast 4 Home instead,
C> however,
|| > it messed up my settings for emails and internet. I could no longer
|| get
C> my
|| > messages and when I was trying to open Internet explorer, I was
|| getting
|| > that
|| > page where it says that the page is missing.
|| >
|| > I received the keys from Avast and have 60 days to register Avast.
|| My
|| > question is if I register it and get updates, is it going to mess up
|| my
|| > emails and internet settings? I had to call my ISP to help me in
|| solving
|| > the
|| > problem and spent over 45 minutes. So I don't feel like going
|| through
C> this
|| > again. Let me know your comments.
|| >
|| > I have the following software installed:
|| > Windows 98
|| > Outlook Express
|| > Internet Explorer
|| > Avast 4
|| > Zone Alarm
|| > Ad-aware
|| > Spybot- Search & Destroy
|| >
|| > Thanks,
|| > Christie
|| >
|| >
Possibly what happened was Norton didn't remove something, and it conflicted
with Avast. While I've never used Avast, I do know that Norton has issues.
When you uninstall it, you have to go to Symantec's site, and download a
'tool'. Otherwise, it doesn't completely remove itself from the system
registry and other places. That can cause problems with your new AV
program.
The 'good news' is, updating Avast shouldn't affect anything now.. I say
this, with the assumption that everything's working correctly now. Also, if
it does affect anything, then you can always contact Avast's customer
support. Since you have a valid license. Off hand, do you remember what
all you had to do to get everything running? The reason I ask is, if you
do, you probably won't have to call anyone, and you probably won't have as
much of a problem fixing it, if this does happen again.
With best regards, Patrick Dickey. E-mail: pd1ckey43**RemoveThis**@msn.com
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