Re: User cannot access resources remotely

From: Leo (leo_at_leo.leo)
Date: 03/04/05 

Date: Fri, 04 Mar 2005 12:26:57 -0500

http://support.microsoft.com/kb/891559

You may need to join the domain, then install the patch. I just
discovered this issue as well and am trying to troubleshoot it. 

--
--Leo
Tom Thompson wrote:
> Windows 2000 AD Domain
> Microsoft Exchange 2000
> 
> Windows XP Professional
> Microsoft Office 2003
> User uses VPN to connect to the Corp. network via the dial-up ISP.
> 
> When connected to the network locally the user has full access to all
> file shares, printers and the exchange server.
> 
> When the user connects through the VPN using a dial-up ISP, they
> cannot access the network resources. When attempting to access file
> shares or exchange server, two entries are made in the system event
> log. Similar to the ones listed below
> 
> --------------------------------------------------------------------------------------
> 
> Event Type:	Warning
> Event Source:	LSASRV
> Event Category:	SPNEGO (Negotiator) 
> Event ID:	40961
> Date:		2/3/2005
> Time:		1:56:48 PM
> User:		N/A
> Computer:	8CXLX41
> Description:
> The Security System could not establish a secured connection with the
> server cifs/server.domain.com.  No authentication protocol was
> available.
> 
> --------------------------------------------------------------------------------------
> 
> Event Type:	Warning
> Event Source:	LSASRV
> Event Category:	SPNEGO (Negotiator) 
> Event ID:	40960
> Date:		2/3/2005
> Time:		1:56:48 PM
> User:		N/A
> Computer:	8CXLX41
> Description:
> The Security System detected an attempted downgrade attack for server
> cifs/server.domain.com.  The failure code from authentication protocol
> Kerberos was "There are currently no logon servers available to
> service the logon request.
>  (0xc000005e)".
> 
> --------------------------------------------------------------------------------------
> 
> This is a user specific issue and doesn't seem to be related to the
> machine.  A second user can log on and access the network resources
> from this machine and the first user connects using the same method on
> a second machine and encounters the same problem.
> 
> 
> I've contacted Microsoft Product support and they recommend I contact
> the computer vendor, but Im pretty confident that its a OS issue.
> 
> Thanks for any and all advice
> 
> Tom
> 
> 
> 
> 
> 
> 
> 
> 
>

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