Re: Virus and Adaware
From: Malke (noreply_at_invalid.com)
Date: 02/25/05
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Date: Fri, 25 Feb 2005 05:25:10 -0800
Hday wrote:
> Has anybody any ideas on sorting out this one.
> I am working on a laptop which is on a wire free broadband connection.
> It is full of ads and viruses. I have used adaware 6 and grisoft to
> rid the
> machine of these problems. However, the situation I am in is:
> I keep on running grisoft and adaware in safe mode, and I keep on
> detecting
> viruses and ads. I know that I need to update the definitioin on both
> Adaware and Grisoft, but as I am not able to connect to the internet
> because I am working in my home on this laptop, I am unable to
> download thew latest definitions.
> Has anybody any idea as to what I can do to get the laptop up and
> running please.
> Thanks
It is crucial that you use the most recent versions of tools and update
their reference files when you remove malware. You also need to do all
scans in Safe Mode. The Ad-aware version you have is old. The normal
course of action is to go to a known-clean computer with Internet
access and a cd burner. Download all the necessary tools and updates
and burn them to a cd-r. Take the cd-r back to the infected computer
and clean. I'll give you my general malware removal steps below, but if
this seems daunting, take your machine to a local computer
professional. There is no shame in doing this; if my car is broken I
don't hesitate to take it to the mechanic.
1) Scan in Safe Mode with current version (not earlier than 2004)
antivirus using updated definitions.
Before you remove malware, get LSPFix (or WinSockFix for XP which you
can get from MajorGeeks) - see links below.
2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
programs are free, so use them both since they complement each other.
There is a new version of CWShredder from Intermute. I would not
install the other Intermute programs, however. Alternately, there are
CoolWebSearch malware removal steps at SilentRunners.
Be sure to update these programs before running, and it is a good idea
to do virus/spyware scans in Safe Mode. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options).
If the malware remains even after you used Ad-aware and Spybot, you can
scan with HijackThis. HijackThis is an excellent tool to discover and
disable hijackers, but it requires expert skill. See below for
HijackThis links, including sites where you can post your HJT logs. A
combination of HijackThis and About:Buster works well in removing the
About:Blank homepage hijacker. Again, this is an expert tool and
novices should get help with it.
3) If you are running Windows ME or XP, you should disable/enable System
Restore after the system is clean because malware will be in the
Restore Points. With ME, you must disable System Restore completely.
With XP, you can delete all but the most recent (presumably clean)
System Restore point from the More Options section of Disk Cleanup
(Run>cleanmgr).
4) Make sure you've visited Windows Update and applied all security
patches. Do not install driver updates from Windows Update.
5) Run a firewall.
Links to help with malware:
Software/Methods:
http://www.safer-networking.org - Spybot Search & Destroy
http://www.lavasoftusa.com - Ad-aware
http://www.majorgeeks.com - good download site
http://www.intermute.com/spysubtract/cwshredder_download.html
http://www.silentrunners.org/sr_cwsremoval.html. - SilentRunners
http://www.cexx.org/lspfix.htm - Repair Winsock 2 settings after
removing spyware
http://www.spychecker.com/program/winsockxpfix.html - WinsockXPFix.exe
HijackThis:
http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
Eshelman
http://aumha.net - forums
http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
forum
http://www.wilderssecurity.com/
http://forums.tomcoyote.org/
General:
http://aumha.net - look under "Security" for various forums
http://rgharper.mvps.org/cleanit.htm
http://mvps.org/winhelp2002/unwanted.htm
http://www.aumha.org/a/parasite.htm - The Parasite Fight
http://www.spywarewarrior.com/rogue_anti-spyware.htm
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
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