Re: Internet Explorer and lop.com

From: Malke (noreply_at_invalid.com)
Date: 02/08/05

  • Next message: PA Bear: "Re: Internet Explorer and lop.com" 
    Date: Tue, 08 Feb 2005 08:55:53 -0800

    Mike F wrote:

    > I have made numerous attempts to get rid of unwanted search bar in
    > Internet Explorer 6. All attempts were initially successful - and then
    > the search bars almost immediately re-appeared.
    > I have tried:
    > 1. lop.com own un-install programme
    > 2. Spybot Search & Destroy - which initially detected lop issues but
    > no longer does
    > 3. SpyFerret - which also initially detected lop issues but no longer
    > does 4. Also installed SpywareBlaster which is supposed to stop
    > spyware being installed on computer
    > Any further suggestions about how to eliminate this extremely
    > frustrating problem?
    > Thanks in anticipation......

    Did you update all tools and run the scans in Safe Mode? In addition,
    use the last link below to go to MVP Eric Howes' excellent webpage
    about "rogue" antispyware tools - programs that purport to clean your
    computer but actually add more cr*p, sometimes referred to by us techs
    as "betrayalware". SpyFerret is listed as rogue.

    Here are malware removal steps. Even though you've already done some
    work, I'd go through all the steps anyway, making sure that you have
    the most current version of the tools and that you update their
    reference/definition files before you start. Do everything in Safe
    Mode.

    1) Scan in Safe Mode with current version (not earlier than 2004)
    antivirus using updated definitions.

    Before you remove malware, get LSPFix (or WinSockFix for XP which you
    can get from MajorGeeks) - see links below.

    2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
    programs are free, so use them both since they complement each other.
    There is a new version of CWShredder from Intermute. I would not
    install the other Intermute programs, however. Alternately, there are
    CoolWebSearch malware removal steps at SilentRunners.

    Be sure to update these programs before running, and it is a good idea
    to do virus/spyware scans in Safe Mode. Make sure you are able to see
    all hidden files and extensions (View tab in Folder Options).

    If the malware remains even after you used Ad-aware and Spybot, you can
    scan with HijackThis. HijackThis is an excellent tool to discover and
    disable hijackers, but it requires expert skill. See below for
    HijackThis links, including sites where you can post your HJT logs. A
    combination of HijackThis and About:Buster works well in removing the
    About:Blank homepage hijacker. Again, this is an expert tool and
    novices should get help with it.

    3) If you are running Windows ME or XP, you should disable/enable System
    Restore after the system is clean because malware will be in the
    Restore Points. With ME, you must disable System Restore completely.
    With XP, you can delete all but the most recent (presumably clean)
    System Restore point from the More Options section of Disk Cleanup
    (Run>cleanmgr).

    4) Make sure you've visited Windows Update and applied all security
    patches. Do not install driver updates from Windows Update.

    5) Run a firewall.

    Links to help with malware:

    Software/Methods:
    http://www.safer-networking.org - Spybot Search & Destroy
    http://www.lavasoftusa.com - Ad-aware
    http://www.majorgeeks.com - good download site
    http://www.intermute.com/spysubtract/cwshredder_download.html
    http://www.silentrunners.org/sr_cwsremoval.html. - SilentRunners
    http://www.cexx.org/lspfix.htm - Repair Winsock 2 settings after
    removing spyware
    http://www.spychecker.com/program/winsockxpfix.html - WinsockXPFix.exe

    HijackThis:
    http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
    Eshelman
    http://aumha.net - forums
    http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
    forum
    http://www.wilderssecurity.com/
    http://forums.tomcoyote.org/

    General:
    http://aumha.net - look under "Security" for various forums
    http://rgharper.mvps.org/cleanit.htm
    http://mvps.org/winhelp2002/unwanted.htm
    http://www.aumha.org/a/parasite.htm - The Parasite Fight
    http://www.spywarewarrior.com/rogue_anti-spyware.htm

    Malke 

    -- 
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
  • Next message: PA Bear: "Re: Internet Explorer and lop.com"

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