Re: serious severe problems
From: Malke (noreply_at_invalid.com)
Date: 01/25/05
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Date: Tue, 25 Jan 2005 12:53:50 -0800
ryan wrote:
> it is a desktop and the inside is clean and the fans are running fine
> i think the video card works fine cause i can use it in games running
> in safe mode the ram i just got test a couple of days ago when i
> bought some new ram. a little while ago, after i posted this i ran two
> new different virus programs and they found some viruses the others
> didnt but they wont remove them. IRC/BackDoor.Sdbot (three of these)
> Win32/Hantaner.A could these be it and how do i remove them
>
You need to a) make sure the antivirus programs are current and using
the latest definitions; b) do all scans in Safe Mode. You might try
starting your cleaning with TrendMicro's Sysclean, as follows:
TrendMicro's Sysclean is an extensive antivirus tool which has the
advantage of not needing to be installed. It requires two parts - the
scanning engine and the virus pattern files.
1. Create a new folder on your Desktop or the C: drive named something
useful like "Sysclean".
2. Go here and download the two parts of the program to that folder:
http://www.trendmicro.com/download/dcs.asp - Sysclean
http://www.trendmicro.com/download/pattern.asp - virus pattern files
The pattern files will be zipped - extract them with your unzipper (like
WinZip) or if you have XP, you can just open the folder. You need to
put the extracted files in the Sysclean folder you made.
3. Restart your computer in Safe Mode. Get into Safe Mode by repeatedly
tapping the F8 key as the computer is starting up to get to the proper
menu.
4. Go to the Sysclean folder you made and double-click on sysclean.com.
Start the scan. After the scan is finished, look at the log. You may
need to make a note of where any viruses were found if they were not
able to be removed so you can manually delete them.
Then if you still have malware, Google for the name of each one to get
more specific removal steps. The key to successful removal of malware
is doing the scans in Safe Mode.
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
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