Re: serious severe problems

From: ryan (ryan_at_discussions.microsoft.com)
Date: 01/25/05 

Date: Tue, 25 Jan 2005 08:37:11 -0800

it is a desktop and the inside is clean and the fans are running fine i think
the video card works fine cause i can use it in games running in safe mode
the ram i just got test a couple of days ago when i bought some new ram. a
little while ago, after i posted this i ran two new different virus programs
and they found some viruses the others didnt but they wont remove them.
IRC/BackDoor.Sdbot (three of these) Win32/Hantaner.A could these be it and
how do i remove them

"Malke" wrote:

> ryan wrote:
>
> > i am running xp home with sp2 and all of a sudden all the text
> > everywhere can only be seen partially and when i try to do anything an
> > error message comes up but i cant read it then after i do anything it
> > freezes also when loading my personal settings it takes a long time. i
> > deleted my user profile and created new one but it didnt help. it runs
> > just fine in safe modes and also i scanned for viruses and spyware etc
> > and it is clean. please help me
>
> Hi, Ryan. If you are sure your computer is 100% clean, then you may be
> experiencing hardware failure. I'd suspect the video card first from
> your description of the symptoms. Here are some general hardware
> troubleshooting steps. I'd start by looking at the fan on the video
> card and possibly swapping it out for a known-good one.
>
> 1) Open the computer and run it open, cleaning out all dust bunnies and
> observing all fans (overheating will cause system freezing). Obviously
> you can't do this with a laptop, but you can hear if the fan is running
> and feel if the laptop is getting too hot.
>
> 2) Test the RAM - I like Memtest86+ from www.memtest.org - let the test
> run for an extended (like overnight) period of time - unless errors are
> seen immediately.
>
> 3) Test the hard drive with a diagnostic utility from the mftr.
>
> 4) The power supply may be going bad or be inadequate for the devices
> you have in the system - this isn't applicable to a laptop, of course.
>
> 5) Test the motherboard with something like TuffTest from
> www.tufftest.com.
>
> Testing hardware failures often involves swapping out suspected parts
> with known-good parts. If you can't do the testing yourself and/or are
> uncomfortable opening your computer, take the machine to a good local
> computer repair shop (not a CompUSA or Best Buy type of store).
>
> Malke
> --
> MS MVP - Windows Shell/User
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
>

Relevant Pages

  • Re: Random freezing
    ... I have updated the video card and sound drivers. ... clean, and the fans were running OK, according to the BIOS. ... so much dust it was impossible for the processor to be cooled down. ...
    (microsoft.public.windows.mediacenter)
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    (microsoft.public.windowsxp.general)
  • Re: Dell Inspiron 8200 Reboots...
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  • Re: Speedfans problems?
    ... I have bought my Dell laptop by now for just 2 and half years and always ... kept it at clean places. ... So does that mean that every Dell ... >> again, it usually would do the same, and the fans at the bottom of my laptop ...
    (microsoft.public.windowsxp.hardware)
  • Re: Huge Video Problem
    ... Might clean all PC fans and reseat your video card. ...
    (microsoft.public.windowsxp.video)