Re: access is denied

From: Tom (Tom_at_discussions.microsoft.com)
Date: 01/07/05 

Date: Thu, 6 Jan 2005 20:07:03 -0800

I followed all the instructions from Norton, going in to the Safe mode
running the software, but it couldn't fix or delete it. I want to delete it
manually. I"m sure I'm doing this on my own risk, please just tell me how to
delete this dawn file ???

"Steven L Umbach" wrote:

> Hi Tom.
>
> Try booting into safe mode and try again. press F8 repeatedly during the
> boot process and before the operating system starts and that will bring up
> the alternate start menu where you can select safe mode. Safe mode is a
> barebones operating mode for troubleshooting and very possibly the
> application/process that is using that file will not start. Also be sure you
> are logged on as an administrator assuming you are using XP. If this is a
> virus or such, you may be able to find a special tool to remove it if you
> know the name of it by searching via Google or your antivirus vendor's
> website. Note that it is not a good idea to delete files in the system
> folder unless you are sure it is not a needed operating system file.---
> Steve
>
>
> "Tom" <Tom@discussions.microsoft.com> wrote in message
> news:3448AB63-92A1-4A9A-98C0-DB31E7ECF49B@microsoft.com...
> >I tried to delete the following file C:\Windows\System32\04egd.dll. using
> > command prompt, but got an error "access is denied". How I can delete it?
> > Please, instruct me as much as in details, I'm not really good using
> > command
> > prompt.
> >
>
>
>

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