Re: HELP Can't get online virus scans or AVG to work

From: JN (jn_at_jn.com)
Date: 12/09/04


Date: Thu, 09 Dec 2004 16:03:47 -0500

Barbara Z wrote:
> --I'm working on a Dell 2400 computer that was loaded with malware, spyware,
> etc. There was no sign of antivirus programs, except I did find a reference
> to McAfee.com with a couple of files in it (via Windows Explorer), but I
> didn't see any actual program there. I finally managed to get AdAware on by
> burning a CD using a different computer then running the CD on this Dell
> computer. I was able to download Spybot on the Dell.- I was able to download
> Grisoft's AVG virus program, but the installation kept failing, even when
> done from a CD. (The CD worked on my own computer, so I know the actual
> download was good.)
> I also tried BitDefender ans TrendMicro's programs, but they failed to run
> online scans. Then I tried to start running virus fixes that I already had on
> floppies. I started with the Blaster fix; that ran, but then came up with
> error message (encountered a problem..., Send/don't send to MS).
> HELP! Any ideas out there?? Should I just go buy Norton and hope the bootup
> scan works from the CD?
> Barb Zakrzewski-
> Barb Zakrzewski
use a boot disk (such as the ultimate boot disk, or knoppix just google
it) and run a scan instead of loading windows and a possible virus.



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