Re: Problem with IPHLPAPI.DLL

From: PA Bear (PABear_at_mvps.org)
Date: 11/11/04 

Date: Thu, 11 Nov 2004 14:13:59 -0500

Are you using Microsoft Broadband networking hardware?
MSBBN: "Iphlpapi.dll Cannot Start" Error Message When You Try to Install
Broadband:
http://support.microsoft.com/?id=kb;en-us;823256

or have you installed AOL9.0 recently?
If so, try going back to AOL 8 

-- 
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)
mundyb wrote:
> I renewal my Norton Antivirus, to the new version Norton Antivirus 2005.
> Ever since I've been getting the following errors:
>
> "Symantec Email Proxy cannot scan your email messages because your network
> is not properly configured: (1003.13)"
>
> "Error starting Program the IPHLPAPI.DLL file cannot start. Check the file
> to determined the problem".
>
> I've check with the Norton people after some checking, they concluded the
> problem with the email scanning has to do with the IPHLPAPI.DLL file and
> when this get resolves/fix the email scanning will work properly.
>
> I've check to see if the IPHLPAPI.DLL is in my hard drive, it is.  There
> are 4 copies;
> 1. C:\WINDOWS
> 2. C:\WINDOWS\SYSTEM
> 3. C:\WINDOWS\TEMP\Q312339
> 4. C"\America Online
>
> I've checked your website for a solution: I found Document
> ID#2003103013462254. it said the problem might an incompatible
> iphlpapi.dll file, I just the version and it is the most recent version
> 5.00.1717.2.
>
> I can't open the file, just  view it, how do I determined the problem and
> fix it, so that my new Norton Antivirus 2005 will work properly???
>
> How do I check the file to determine the problem???
>
> Please help!!!!
> my email: mundybring@bellsouth.net

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