RE: Norton Internet Security alternative?

From: AD dave (anonymous_at_discussions.microsoft.com)
Date: 09/23/04


Date: Thu, 23 Sep 2004 00:41:39 -0700

i like it also

but after a major securaty problem encounted i found
theres no way to email them to tell them about it
this is bad since i found all drives on my pc had been
set to share over the internet and had to manualy disable
the offending program

(AD)dave
>-----Original Message-----
>Paul
>I like the symantec product too. But yes I agree with
you that the support
>is awful!! I don't remember how, but one time I did
email them and I've saved
>the email address. I'm not sure if it still works, but
here it is, give it a
>try
>symantec_support@ecemail.ece.com
>Judy
>
>"Paul Kraemer" wrote:
>
>> Hi,
>>
>> I am using Norton Internet Security on my laptop, my
home pc and a few pc's
>> at work. It seems to work pretty good, but I'm not
crazy about their
>> support. Their website has an automated system that
tries to match your
>> question with knowledge-base articles, but if this is
not helpful, it seems
>> almost impossible to send an email with a technical
question to a real
>> person. I also can't find any links to any NIS
related newsgroups. They do
>> have paid support, but it seems that there should be a
free way to get
>> questions answered.
>>
>> I was just wondering if anyone knew of a good place to
post Norton specific
>> questions, or if someone could recommend a product
from another company that
>> might offer better support.
>>
>> Thanks,
>> Paul
>> --
>> Paul Kraemer
>.
>



Relevant Pages

  • RE: Norton Internet Security alternative?
    ... I like the symantec product too. ... But yes I agree with you that the support ... "Paul Kraemer" wrote: ... > I am using Norton Internet Security on my laptop, my home pc and a few pc's ...
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  • Re: Error 0X80072EFD
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