Cetificate missing to activate MSN

From: Jackie (Jackie_at_discussions.microsoft.com)
Date: 09/18/04 

Date: Sat, 18 Sep 2004 00:33:02 -0700

I am running Windows XP Home and have both Internet Explorer & Mozilla
Firefox Explorer. I am completely unable to access Hotmail thru Internet
Explorer but am able to access it through Mozilla. I am also unable to
access MSN Messenger at all. It tells me - "There was a problem connecting
you to MSN Messenger. Click Troubleshoot for help with this problem." There
is also an error code 0x81000370 in that window. When I click on
troubleshoot it asks for permission to find and fix which I allow. The
Troubleshooter searches for the problem and returns with the message - "We
did not find any problems with your system settings or programs. Please try
signing in to MSN Messenger later."
I accidently deleted a certificate two nights ago and think that may be the
trouble and was wondering if you could possibly send me a link or website
where I might be able to download/reinstall this certificate as it may be
what my problem is. I have tried removing and reinstalling MSN Messenger
twice with no success. Please help as I am very reliant on MSN Messenger
because of my remoteness at this time.

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