Re: Shenan-B-E-A-U-T-I-F-U-L

From: Morisot (anonymous_at_discussions.microsoft.com)
Date: 09/06/04

  • Next message: Jenny: "RE: Norton AV/Common Client Log Viewer"
    Date: Mon, 6 Sep 2004 13:43:05 -0700
    
    

    Thanks, Shenan! Super.

    Everyone should have a copy of your tips!

    M.

    >-----Original Message-----
    >idhazza wrote:
    >> I have Norton Firewall, Ad Aware SE Pro, SpyBot, Spy
    Sweeper
    >> and a download prog called Shareaza v2. Just yesterday
    it
    >> all went wrong...Internet Explorer 6 now has a toolbar
    >> planted there I don't want and it defaults to msn.com
    as my
    >> default homepage...I don't want to know about MSN, never
    >> have.
    >> I can't get rid of it.
    >> Nothing is recognising it as a bad news bear. I tried
    >> uninstalling IE 6 and the thing is still ripping
    through my
    >> system. Everytime Ad Aware sees it it tries to get rid
    of it
    >> by returning my home page to where it should be, but 30
    >> seconds later on the dot, this msn intruder is back.
    >> See this from Ad Aware...
    >> <06-September-2004 12:00:49 AM - Registry modification
    >> detected
    >> Root:HKEY_CURRENT_USER
    >> Key:Software\Microsoft\Internet Explorer\Main
    >> Value:Start Page
    >> Data:http://www.msn.com
    >> New Data:about:blank>
    >
    >Not a bad start....
    >
    >*WARNING* This is a LONG spill, all in plain text and
    simplified so that
    >even non-techs should be able to understand it.
    Hopefully this will
    >assist some people in not only repairing their systems,
    but in making
    >them faster and more stable tools for them to use. It
    contains advice
    >on many things, many considered "common knowledge"
    to 'IT' people
    >everywhere. It is split into major sections, hopefully
    this will make
    >it easier to navigate. *WARNING*
    >
    >If you don't wish to follow all of the advice
    immediately, just want to
    >get rid of your current dilemma, then you are welcome to
    scroll down to
    >the section titled
    >"SPYWARE/ADWARE/POPUPS/HIJACKS", where your problem as
    >stated should be resolved by the applications and
    suggestions found in
    >that section. If this helps solve your problem then I
    again HIGHLY
    >suggest you follow the rest of the advice below (matter
    of fact, I
    >suggest it either way.)
    >
    >Suggestions on what you can do to secure/clean your PC.
    Every attempt
    >has been made to be general and an assumption of
    a "Windows" operating
    >system is made here as well - although in some ways, this
    could be
    >adapted to any OS.
    >
    >
    >GENERAL UPKEEP AND CLEANUP
    >--------------------------
    >
    >You should periodically defragment your hard drives as
    well as check them
    >for errors.
    >
    > How to Defragment your hard drives
    > http://support.microsoft.com/?kbid=314848
    >
    > How to scan your disks for errors
    > http://support.microsoft.com/?kbid=315265
    >
    > How to use Disk Cleanup
    > http://support.microsoft.com/?kbid=310312
    >
    >You should also empty your Internet Explorer Temporary
    Internet
    >Files and make sure the maximum size for this is small
    enough not to cause
    >trouble in the future. Empty your Temporary Internet
    Files and shrink the
    >size it stores to a size between 120MB and 480MB..
    >
    >- Open ONE copy of Internet Explorer.
    >- Select TOOLS -> Internet Options.
    >- Under the General tab in the "Temporary Internet Files"
    section, do the
    > following:
    > - Click on "Delete Cookies" (click OK)
    > - Click on "Settings" and change the "Amount of disk
    space to use:" to
    > something between 120MB and 480MB. (Betting it is MUCH
    larger right
    > now.)
    > - Click OK.
    > - Click on "Delete Files" and select to "Delete all
    offline contents"
    > (the checkbox) and click OK. (If you had a LOT, this
    could take 2-10
    > minutes or more.)
    >- Once it is done, click OK, close Internet Explorer, re-
    open Internet
    > Explorer.
    >
    >Uninstall any software you no longer use or cannot
    remember installing
    >(ask if it is a multi-user PC) - but only if you are sure
    you do not
    >need it and/or you have the installation media around to
    reinstall if
    >you need to. http://snipurl.com/8v6b may help you
    accomplish this.
    >
    >If things are running a bit slow or you have an older
    system
    >(1.5GHz or less and 256MB RAM or less) then you may want
    to look into
    >tweaking the performance a bit by turning off some of the
    memory
    >using Windows XP "prettifications". The fastest method
    is:
    >
    >Control Panel --> System --> Advanced tab --> Performance
    section,
    >Settings button. Then choose "adjust for best
    performance" and you
    >now have a Windows 2000/98 look which turned off many of
    the annoying
    >"prettifications" in one swift action. You can play with
    the last
    >three checkboxes to get more of an XP look without many
    of the
    >other annoyances. You could also grab and install/mess
    with one
    >(or more) of the Microsoft Powertoys - TweakUI in
    particular:
    >
    >http://www.microsoft.com/windowsxp/downloads/powertoys/xpp
    owertoys.mspx
    >
    >You should also verify that your System Restore feature
    is enabled and
    >working properly. Unfortunately, if seems to have issues
    on occasion,
    >ones that can easily be avoided by turning off/on the
    system restore and
    >make a manual restoration point as one of your periodic
    maintenance tasks.
    >This is particularly important right before installing
    something major
    >(or even minor if you are unsure what it might do to your
    system.)
    >
    >(Turning Off System Restore, of course, will erase the
    previous restore
    >points you have - be sure your computer is working
    properly first!)
    >
    > Turn off System Restore.
    > http://support.microsoft.com/?kbid=310405
    >
    > Reboot.
    >
    > Turn on System Restore.
    > http://support.microsoft.com/?kbid=310405
    >
    > Make a Manual Restoration Point.
    > http://snipurl.com/68nx
    >
    >
    >Also, you should look into backing up your valuable files
    and folders.
    >http://support.microsoft.com/?kbid=308422
    >
    >And keep your original installation media (CDs, disks)
    safe with their
    >CD keys and such. Make backups of these installation
    media sets as
    >well and always use strong passwords. Good passwords are
    those that
    >meet these general rules (mileage may vary):
    >
    > Passwords should contain at least six characters, and
    the character
    > string should contain at least three of these four
    character types:
    > - uppercase letters
    > - lowercase letters
    > - numerals
    > - nonalphanumeric characters (e.g., *, %, &, !)
    >
    > Passwords should not contain your name/logon name.
    >
    >
    >UPDATES and PATCHES
    >-------------------
    >
    >** Side Note: *IF* you are about to install Service Pack
    2 (SP2) for
    > Windows XP, I suggest you clean up your system first.
    Uninstall any
    > applications you do not use. Update any that you do.
    Download the
    > latest drivers for your hardware devices. Defragment
    and run a full
    > CHKDSK on your hard drives. Scan your system and
    clean it of any
    > Spyware/Adware/Malware and for Viruses and Trojans.
    Below you will
    > find advice and links to applications that will help
    you do all of
    > this. If this advice helps you, please - pass it on.
    Print it,
    > email it, forward it to anyone you think it might
    help. A little
    > knowledge might help prevent lots of trouble.
    >
    >This one is the most obvious. There is no perfect
    product and any company
    >worth their salt will try to meet/exceed the needs of
    their customers and
    >fix any problems they find along the way. I am not going
    to say Microsoft
    >is the best company in the world about this but they do
    have an option
    >available for you to use to keep your machine updated and
    patched from
    >the problems and vulnerabilities (as well as product
    improvements in some
    >cases) - and it's free to you.
    >
    > Windows Update
    > http://windowsupdate.microsoft.com/
    >
    >Go there and scan your machine for updates. Always get
    the critical ones as
    >you see them. Write down the KB###### or Q###### you see
    when
    >selecting the updates and if you have trouble over the
    next few days,
    >go into your control panel (Add/Remove Programs), match
    up the latest
    >numbers you downloaded recently (since you started
    noticing an issue) and
    >uninstall them. If there was more than one (usually is),
    install them back
    >one by one - with a few hours of use in between, to see
    if the problem
    >returns. Yes - the process is not perfect (updating) and
    can cause trouble
    >like I mentioned - but as you can see, the solution isn't
    that bad - and is
    >MUCH better than the alternatives.
    >
    >Windows is not the only product you likely have on your
    PC. The
    >manufacturers of the other products usually have updates
    as well. New
    >versions of almost everything come out all the time -
    some are free, some
    >are pay - some you can only download if you are
    registered - but it is best
    >to check. Just go to their web pages and look under
    their support and
    >download sections. For example, for Microsoft Office
    update, you should
    >visit:
    >
    > Microsoft Office Updates
    > http://office.microsoft.com/
    > (and select "downloads")
    >
    >You also have hardware on your machine that requires
    drivers to interface
    >with the operating system. You have a video card that
    allows you to see on
    >your screen, a sound card that allows you to hear your
    PCs sound output and
    >so on. Visit those manufacturer web sites for the latest
    downloadable
    >drivers for your hardware/operating system. Always (IMO)
    get the
    >manufacturers hardware driver over any Microsoft offers.
    On the Windows
    >Update site I mentioned earlier, I suggest NOT getting
    their hardware
    >drivers - no matter how tempting. First - how do you
    know what hardware
    >you have in your computer? Invoice or if it is up and
    working now - take
    >inventory:
    >
    > Belarc Advisor
    > http://belarc.com/free_download.html
    >
    >Once you know what you have, what next? Go get the
    latest driver for your
    >hardware/OS from the manufacturer's web page. For
    example, let's say you
    >have an NVidia chipset video card or ATI video card,
    perhaps a Creative
    >Labs sound card or C-Media chipset sound card...
    >
    > NVidia Video Card Drivers
    > http://www.nvidia.com/content/drivers/drivers.asp
    >
    > ATI Video Card Drivers
    > http://www.atitech.com/support/driver.html
    >
    > Creative Labs Sound Device
    > http://us.creative.com/support/downloads/
    >
    > C-Media Sound Device
    > http://www.cmedia.com.tw/e_download_01.htm
    >
    >As for Service Pack 2 (SP2) for Windows XP, Microsoft has
    made this
    >particular patch available in a number of ways. First,
    there is the
    >Windows Update web page above. Then there is a direct
    download site
    >and finally, you can order the FREE CD from Microsoft.
    >
    > Direct Download of Service Pack 2 (SP2) for Windows XP
    > http://snipurl.com/8bqy
    >
    > Order the Free Windows XP SP2 CD
    > http://snipurl.com/8umo
    >
    >Microsoft also have a bunch of suggestions, some similar
    to these,
    >on how to better protect your Windows system:
    >
    > Protect your PC
    > http://www.microsoft.com/security/protect/
    >
    >
    >FIREWALL
    >--------
    >
    >Let's say you are up-to-date on the OS (operating system)
    and you have
    >Windows XP.. You should at least turn on the built in
    firewall. That will
    >do a lot to "hide" you from the random bad things flying
    around the
    >Internet. Things like Sasser/Blaster enjoy just sitting
    out there in
    >Cyberspace looking for an unprotected Windows Operating
    System and jumping
    >on it, doing great damage in the process and then using
    that Unprotected OS
    >to continue its dirty work of infecting others. If you
    have the Windows XP
    >FW turned on - default configuration - then they cannot
    see you! Think of
    >it as Internet Stealth Mode at this point. It has other
    advantages, like
    >actually locking the doors you didn't even (likely) know
    you had. Doing
    >this is simple, some helpful tips for the SP2 enabled
    firewall can be found
    >here:
    >
    >
    http://www.microsoft.com/technet/community/columns/cableguy
    /cg0204.mspx
    >
    >If you read through that and look through the pages that
    are linked from it
    >throughout - I think you should have a firm grasp on the
    basics of the
    >Windows XP Firewall as it is today. One thing to note
    RIGHT NOW - if you
    >have AOL, you cannot use this nice firewall that came
    with your system.
    > Thank AOL, not Microsoft. You HAVE to configure another
    one.. So we
    >continue with our session on Firewalls...
    >
    >But let's say you DON'T have Windows XP - you have some
    other OS like
    >Windows 95, 98, 98SE, ME, NT, 2000. Well, you don't have
    the nifty built in
    >firewall. My suggestion - upgrade. My next suggestion -
    look through your
    >options. There are lots of free and pay firewalls out
    there for home users.
    >Yes - you will have to decide on your own which to get.
    Yes, you will have
    >to learn (oh no!) to use these firewalls and configure
    them so they don't
    >interfere with what you want to do while continuing to
    provide the security
    >you desire. It's just like anything else you want to
    protect - you have to
    >do something to protect it. Here are some suggested
    applications. A lot of
    >people tout "ZoneAlarm" as being the best alternative to
    just using the
    >Windows XP FW, but truthfully - any of these alternatives
    are much better
    >than the Windows XP FW at what they do - because that is
    ALL they do.
    >
    > ZoneAlarm (Free and up)
    > http://snipurl.com/6ohg
    >
    > Kerio Personal Firewall (KPF) (Free and up)
    > http://www.kerio.com/kpf_download.html
    >
    > Outpost Firewall from Agnitum (Free and up)
    > http://www.agnitum.com/download/
    >
    > Sygate Personal Firewall (Free and up)
    > http://smb.sygate.com/buy/download_buy.htm
    >
    > Symantec's Norton Personal Firewall (~$25 and up)
    > http://www.symantec.com/sabu/nis/npf/
    >
    > BlackICE PC Protection ($39.95 and up)
    > http://blackice.iss.net/
    >
    > Tiny Personal Firewall (~$49.00 and up)
    > http://www.tinysoftware.com/
    >
    >That list is not complete, but they are good firewall
    options, every one of
    >them. Visit the web pages, read up, ask around if you
    like - make a
    >decision and go with some firewall, any firewall. Also,
    maintain it.
    >Sometimes new holes are discovered in even the best of
    these products and
    >patches are released from the company to remedy this
    problem. However, if
    >you don't get the patches (check the manufacturer web
    page on occasion),
    >then you may never know you have the problem and/or are
    being used through
    >this weakness. Also, don't stack these things. Running
    more than one
    >firewall will not make you safer - it would likely (in
    fact) negate some
    >protection you gleamed from one or the other firewalls
    you run.
    >
    >
    >ANTIVIRUS SOFTWARE
    >------------------
    >
    >That's not all. That's one facet of a secure PC, but
    firewalls don't do
    >everything. I saw one person posting on a newsgroup
    that "they had
    >never had a virus and they never run any anti-virus
    software." Yep - I used
    >to believe that way too - viruses were something everyone
    else seemed to
    >get, were they just careless? And for the average joe-
    user who is careful,
    >uses their one to three family computers carefully, never
    opening unknown
    >email attachments, always visiting the same family safe
    web sites, never
    >installing anything that did not come with their
    computer - maybe, just
    >maybe they will never witness a virus. I, however, am a
    Network Systems
    >Administrator. I see that AntiVirus software is an
    absolute necessity given
    >how most people see their computer as a toy/tool and not
    something
    >they should have to maintain and upkeep. After all, they
    were invented to
    >make life easier, right - not add another task to your
    day. You
    >can be as careful as you want - will the next person be
    as careful? Will
    >someone send you unknowingly the email that erases all
    the pictures of your
    >child/childhood? Possibly - why take the chance? ALWAYS
    RUN ANTIVIRUS
    >SOFTWARE and KEEP IT UP TO DATE! Antivirus software
    comes in so many
    >flavors, it's like walking into a Jelly Belly store -
    which one tastes like
    >what?! Well, here are a few choices for you. Some of
    these are free (isn't
    >that nice?) and some are not. Is one better than the
    other - MAYBE.
    >
    > Symantec (Norton) AntiVirus (~$11 and up)
    > http://www.symantec.com/nav/nav_9xnt/
    >
    > Kaspersky Anti-Virus (~$49.95 and up)
    > http://www.kaspersky.com/products.html
    >
    > Panda Antivirus Titanium (~$39.95 and up)
    > http://www.pandasoftware.com/
    > (Free Online Scanner:
    http://www.pandasoftware.com/activescan/)
    >
    > AVG 6.0 Anti-Virus System (Free and up)
    > http://www.grisoft.com/
    >
    > McAfee VirusScan (~$11 and up)
    > http://www.mcafee.com/
    >
    > AntiVir (Free and up)
    > http://www.free-av.com/
    >
    > avast! 4 (Free and up)
    > http://www.avast.com/
    >
    > Trend Micro (~$49.95 and up)
    > http://www.trendmicro.com/en/home/us/personal.htm
    > (Free Online Scanner:
    >
    http://housecall.trendmicro.com/housecall/start_corp.asp)
    >
    > RAV AntiVirus Online Virus Scan (Free!)
    > http://www.ravantivirus.com/scan/
    >
    >Did I mention you have to not only install this software,
    but also keep it
    >updated? You do. Some of them (most) have automatic
    services to help you
    >do this - I mean, it's not your job to keep up with the
    half-dozen or more
    >new threats that come out daily, is it? Be sure to keep
    whichever one you
    >choose up to date!
    >
    >
    >SPYWARE/ADWARE/POPUPS/HIJACKS
    >-----------------------------
    >
    >So you must be thinking that the above two things got
    your back now - you
    >are covered, safe and secure in your little fox hole.
    Wrong! There are
    >more bad guys out there. There are annoyances out there
    you can get without
    >trying. Your normal web surfing, maybe a wrong click on
    a web page, maybe
    >just a momentary lack of judgment by installing some
    software packages
    >without doing the research.. And all of a sudden your
    screen starts filling
    >up with advertisements or your Internet seems much slower
    or your home page
    >won't stay what you set it and goes someplace unfamiliar
    to you. This is
    >spyware. There are a whole SLEW of software packages out
    there to get rid
    >of this crud and help prevent reinfection. Some of the
    products already
    >mentioned might even have branched out into this arena.
    However, there are
    >a few applications that seem to be the best at what they
    do, which is
    >eradicating and immunizing your system from this crap.
    Strangely, the best
    >products I have found in this category ARE generally
    free. That is a trend
    >I like. I make donations to some of them, they deserve
    it!
    >
    >Two side-notes: Never think one of these can do the
    whole job.
    >Try the first 5 before coming back and saying "That did
    not work!"
    >Also, you can always visit:
    > http://mvps.org/winhelp2002/unwanted.htm
    >For more updated information.
    >
    > Spybot Search and Destroy (Free!)
    > http://www.safer-networking.net/en/download/index.html
    >
    > Lavasoft AdAware (Free and up)
    > http://www.lavasoft.de/support/download/
    >
    > CWShredder (Free!)
    > ** No longer updated as of July 29, 2004 - however,
    still a great
    > product and should still be ran **
    > http://www.softbasket.com/download/s_8114.shtml
    >
    > Hijack This! (Free)
    > http://mjc1.com/mirror/hjt/
    > ( Tutorial: http://hjt.wizardsofwebsites.com/ )
    >
    > SpywareBlaster (Free!)
    > http://www.javacoolsoftware.com/sbdownload.html
    >
    > IE-SPYAD (Free!)
    > https://netfiles.uiuc.edu/ehowes/www/resource.htm
    >
    > ToolbarCop (Free!)
    > http://www.mvps.org/sramesh2k/toolbarcop.htm
    >
    > Bazooka Adware and Spyware Scanner (Free!)
    > http://www.kephyr.com/spywarescanner/
    >
    > Browser Security Tests
    > http://www.jasons-toolbox.com/BrowserSecurity/
    >
    > Popup Tester
    > http://www.popuptest.com/
    >
    > The Cleaner (49.95 and up)
    > http://www.moosoft.com/
    >
    >That will clean up your machine of the spyware, given
    that you download and
    >install several of them, update them regularly and scan
    with them when you
    >update. Some (like SpywareBlaster and SpyBot Search and
    Destroy and
    >IESPYAD)
    >have/are immunization utilities that will help you
    prevent your PC from
    >being
    >infected. Use these features!
    >
    >Unfortunately, although that will lessen your popups on
    the Internet/while
    >you are online, it won't eliminate them. I have looked
    at a lot of options,
    >seen a lot of them used in production with people who
    seem to attract popups
    >like a plague, and I only have one suggestion that end up
    serving double
    >duty (search engine and popup stopper in one):
    >
    > The Google Toolbar (Free!)
    > http://toolbar.google.com/
    >
    >Yeah - it adds a bar to your Internet Explorer - but its
    a useful one. You
    >can search from there anytime with one of the best search
    engines on the
    >planet (IMO.) And the fact it stops most popups - wow -
    BONUS! If you
    >don't like that suggestion, then I am just going to say
    you go to
    >www.google.com and search for other options. Please
    notice that Windows XP
    >SP2 does help stop popups as well. Another option is to
    use an alternative
    >Web browser. I suggest "Mozilla Firefox", as it has some
    great features
    >and is very easy to use:
    >
    > Mozilla Firefox
    > http://www.mozilla.org/products/firefox/
    >
    >One more suggestion, although I will suggest this in a
    way later, is to
    >disable your Windows Messenger service. This service is
    not used frequently
    >(if at all) by the normal home user and in cooperation
    with a good firewall,
    >is generally unnecessary. Microsoft has instructions on
    how to do this for
    >Windows XP here:
    >
    >http://www.microsoft.com/windowsxp/pro/using/howto/communi
    cate/stopspam.asp
    >
    >
    >SPAM EMAIL/JUNK MAIL
    >--------------------
    >
    >This one can get annoying, just like the rest. You get
    50 emails in one
    >sitting and 2 of them you wanted. NICE! (Not.) What can
    you do? Well,
    >although there are services out there to help you, some
    email
    >servers/services that actually do lower your spam with
    features built into
    >their servers - I still like the methods that let you be
    the end-decision
    >maker on what is spam and what isn't. If these things
    worked perfectly, we
    >wouldn't need people and then there would be no spam
    anyway - vicious
    >circle, eh? Anyway - I have two products to suggest to
    you, look at them
    >and see if either of them suite your needs. Again, if
    they don't, Google is
    >free and available for your perusal.
    >
    > SpamBayes (Free!)
    > http://spambayes.sourceforge.net/
    >
    > Spamihilator (Free!)
    > http://www.spamihilator.com/
    >
    >As I said, those are not your only options, but are
    reliable ones I have
    >seen function for hundreds+ people.
    >
    >
    >DISABLE (Set to Manual) UNUSED SERVICE/STARTUP APPS
    >---------------------------------------------------
    >
    >I might get arguments on putting this one here, but it's
    my spill. There are
    >lots of services on your PC that are probably turned on
    by default you don't
    >use. Why have them on? Check out these web pages to see
    what all of the
    >services you might find on your computer are and set them
    according to your
    >personal needs. Be CAREFUL what you set to manual, and
    take heed and write
    >down as you change things! Also, don't expect a large
    performance increase
    >or anything - especially on today's 2+ GHz machines,
    however - I look at
    >each
    >service you set to manual as one less service you have to
    worry about
    >someone exploiting. A year ago, I would have thought the
    Windows Messenger
    >service to be pretty safe, now I recommend (with addition
    of a firewall)
    >that most home users disable it! Yeah - this is another
    one you have to
    >work for, but your computer may speed up and/or be more
    secure because you
    >took the time. And if you document what you do as you do
    it, next time, it
    >goes MUCH faster! (or if you have to go back and re-
    enable things..)
    >
    > Task List Programs
    >
    http://www.answersthatwork.com/Tasklist_pages/tasklist.htm
    >
    > Black Viper's Service List and Opinions (XP)
    > http://www.blackviper.com/WinXP/servicecfg.htm
    >
    > Processes in Windows NT/2000/XP
    > http://www.reger24.de/prozesse/
    >
    >There are also applications that AREN'T services that
    startup when you start
    >up the computer/logon. One of the better description on
    how to handle these
    >I have found here:
    >
    > Startups
    > http://www.pacs-portal.co.uk/startup_content.php
    >
    >
    >That's it. A small booklet on how to keep your computer
    secure, clean of
    >scum and more user friendly. I am SURE I missed
    something, almost as I am
    >sure you won't read all of it (anyone for that matter.)
    However, I also
    >know that someone who followed all of the advice above
    would also have less
    >problems with their PC, less problems with viruses, less
    problems with spam,
    >fewer problems with spyware and better performance than
    someone who didn't.
    >
    >Hope it helps.
    >
    >--
    ><- Shenan ->
    >--
    >The information is provided "as is", it is suggested you
    research for
    >yourself before you take any advice - you are the one
    ultimately
    >responsible for your actions/problems/solutions. Know
    what you are
    >getting into before you jump in with both feet.
    >
    >
    >.
    >


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