Re: norton antivirus update

From: Karl Levinson [x y] mvp (levinson_k_at_despammed.com)
Date: 09/05/04


Date: Sun, 5 Sep 2004 16:12:32 -0400

You should write down the exact virus name found and either post it here or
look it up in the virus encyclopedia at your anti-virus vendor's web site.
The virus name is hopefully still in your anti-virus logs somewhere.

You could also look at, or rename, your hosts file. You also didn't tell us
your version of Windows, but look in %windir%\system32\drivers\etc\hosts
using Notepad. It should usually only have one entry, which is

127.0.0.1 localhost

Windows will usually still run just fine if you rename the hosts file.

"don brendeland" <donshir@huxcomm.netdon> wrote in message
news:19A5D4C9-15EA-44E9-A01B-6BF2676A7DE6@microsoft.com...
> Since I was hit with a worm several months ago, I have not been able to
> update my virus definitions from norton. Although my subscription is
current,
> the live update always fails. Also, when I try to access any of the
Symantec
> site, I get the message that"this message cannot be shown. What should I
do?
> don



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