I have a seriouse, will not be removed SpyWare issue.

From: Jazmine (anonymous_at_discussions.microsoft.com)
Date: 08/09/04 

Date: Mon, 9 Aug 2004 14:37:19 -0700

O.K. Now, I have a security issue here.

Let me explain:

You know when you click on Tools,than open Internet
Options. There is a section at the top called "Home Page"
It says inside: "You can change which page to use for your
home page". Than there is a white box with address
labeled beside it.

O.k. See, my normal homepage is Dockpoint.net (my
internet service provider) But, I use Yahoo.com as my
chosen, regularly used home page.

Anyways, I have this problem with this page
called 'about.blank'. I know it is spyware, even my
internet service provider comformed that. I tell you
honestly, if I was not such a sweet, understanding,
mercyful, compassionate human being. I'd go kick their
hinnies. They have been a minis to me for almost a year.
'about.blank' they dominate my internet explorer.
Everytime I go online, they are there. I have to
constantly go to Internet Options to change the address
back to yahoo.com. When I close a page, they are there,
when I open up a new page, they are there. If I left it
alone, after about 30 minutes to and hour. 'about.blank'
automatically changes the homepage themselves. Weather I
open up or close a page or not. So, you see where my
frusteration is coming from.

Anyways, my internet service provider. She suggested that
I go install "Spy Sweeper" or something in that nature for
it has a free version. I tried installing it but, my
computer states that the installation files are corrupt
with the "SpySweeper". So, now I'm stuck. For I need to
get 'about.blank' off of my computer. I already tried
NoAdware and Spyware Killer. They do not work. They detect
o.k. but they do not permantly remove stuff like that. For
before 'about.blank' I had 'CoolWebSearch' to deal with.
I had to reformat my computer to get rid of them. But,
the last time I had my computer reformatted,
the 'about.blank' did not go away. I was told by my
computer guy, not to worry too much about
the 'about.blank' but I don't care. I did not
give 'about.blank' the permission to do this to me, let
alone install their stuff onto my computer. I want them
gone. I do have "Zone Alarm" now. Zone Alarm does do
very well so far on keeping other people off of my
computer. I just know once I get rid of 'about.blank' than
Zone Alarm will keep 'about.blank' off of my computer.
Along side other inconsiderate computer invaders.

Anyways, I know this was alot to read. Please understand.
I hope someone can figure out something for me to do on
this issue. You all already have been wonderful to me on
my Outlook Express issue. I will never forget your alls
kindness to me. Micheal was the one who responded to me
on that issue. He'd know, if he reads this. Took me less
than 4 days to fix that issue. AMAZING!!!!

Well, hope to hear from someone soon.
Sincerely, Jazmine

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