Spyware Removal
From: Robert J. (anonymous_at_discussions.microsoft.com)
Date: 06/29/04
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Date: Tue, 29 Jun 2004 11:21:09 -0700
I am a novice who sincerely needs help. Last Friday I
ran a routine spyware scan on my computer which came back
positive for adware/spyware called "CWS Xplugin" which,
according to my spyware's knowledge base is: "a browser
hijacker that may redirect Google search results to Cool
Web Search domains." I immediately quarantined it until
I could contact my spyware company's tech support team
and decide what to do. I did this yesterday (weekend's
off for their tech support...am awaiting their reply.)
Please note: my anti-virus program doesn't register this
software.
Yesterday, I did routine maintenance on my computer
(defragmenting and other things) and ran another spyware
scan where I found another instance of CWS Xplugin...I
quarantined that also. To be on the safe side, I ran
another sweep today which also came back positive.
Also, this past Sunday and quite by accident, I found a
hidden folder on my task bar/start menu's properties
dialog box (Customize Notification dialog box) for a
folder called "Minibug Installer-100%". I can only
imagine what that might be but don't know where it came
from;I certainly didn't put it there. It apparently
loads up/boots up everytime I start my computer or switch
users.
These revelations make me nervous, can anyone tell me, a
novice user, how I can remove these? Any assistance and
advice would be greatly appreciated. Thank you in
advance.
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