Re: can't receive e-mail from earthlink

From: Bill Sanderson (Bill_Sanderson_at_msn.com.plugh.org)
Date: 05/04/04 

Date: Tue, 4 May 2004 16:45:39 -0400

Thanks--that's a good suggestion--I'm certainly not that brave!

"PA Bear" <PABear@mvps.org> wrote in message
news:eP2cPehMEHA.1608@TK2MSFTNGP12.phx.gbl...
> Hotmail/MSN users have been complaining about missing and long-delayed
> messages for nearly 3 weeks now but MSN's not posted anything confirming
> that there's a problem (of course).
>
> OPmight consider posting to
> news://msnews.microsoft.com/microsoft.public.msn.discussion (if he's
> brave).
> --
> HTH - Please Reply to This Thread
>
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE), AH-VSOP
>
> AumHa Forums
> http://forum.aumha.org
>
> Protect Your PC
> http://www.microsoft.com/security/protect
>
> Bill Sanderson wrote:
>> Hmm - Well, my mail is handled through hotmails servers, but I'm not sure
>> I know anybody using Earthlink.
>>
>> I agree that in this case, it isn't your ISP's problem.
>>
>> I would recommend going back and looking hard at your spam filter
>> settings--which I know you've done already.
>>
>> I know that MSN has competent support staff, because I met one, once, in
>> Seattle. However, I don't know how you actually reach them. Here's the
>> only route I know of:
>>
>>
> http://support.msn.com/contactus_emailsupport.aspx?productkey=msncom&ct=eformfree
>>
>> I'm not aware of NNTP or web-based forums to support MSN or hotmail
>> issues, I'm afraid.
>>
>> Your problem seems pretty simple to test and replicate, but given the
>> volume of mail they handle, I've no idea what the chances are of them
>> being able to pick those messages out and say what happened to them.
>>
>> I do know that the admins of these servers can do that trick though, so
>> at
>> some level it is possible, but whether you can reach that level of
>> support
>> at MSN, I can't say.
>>
>> I'm sorry I can't give any better suggestions--I'd love to hear what
>> fixes
>> this, if they or you manage it.
>>
>> "kalmatt" <anonymous@discussions.microsoft.com> wrote in message
>> news:3BD282C6-5D56-4D35-B407-829515109BDC@microsoft.com...
>>> Sorry I was no lacking in important information.
>>>
>>> I'm using MSN Hotmail.
>>>
>>> My friend never gets his messages back saying they weren't delivered.
>>>
>>> My ISP said since I wasn't using their e-mail it wasn't their problem.
>>>
>>> If you know of a better newsgroup for me to go to I'm all ears - I
>>> looked
>>> and couldn't find anything so I thought maybe this mess had something to
>>> do with MSN security. Thanks for the help so far!!
>

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