Re: can't receive e-mail from earthlink

From: PA Bear (PABear_at_mvps.org)
Date: 05/04/04 

Date: Tue, 4 May 2004 16:36:58 -0400

Hotmail/MSN users have been complaining about missing and long-delayed
messages for nearly 3 weeks now but MSN's not posted anything confirming
that there's a problem (of course).

OPmight consider posting to
news://msnews.microsoft.com/microsoft.public.msn.discussion (if he's brave). 

-- 
HTH - Please Reply to This Thread
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
AumHa Forums
http://forum.aumha.org
Protect Your PC
http://www.microsoft.com/security/protect
Bill Sanderson wrote:
> Hmm - Well, my mail is handled through hotmails servers, but I'm not sure
> I know anybody using Earthlink.
>
> I agree that in this case, it isn't your ISP's problem.
>
> I would recommend going back and looking hard at your spam filter
> settings--which I know you've done already.
>
> I know that MSN has competent support staff, because I met one, once, in
> Seattle.  However, I don't know how you actually reach them.  Here's the
> only route I know of:
>
>
http://support.msn.com/contactus_emailsupport.aspx?productkey=msncom&ct=eformfree
>
> I'm not aware of NNTP or web-based forums to support MSN or hotmail
> issues, I'm afraid.
>
> Your problem seems pretty simple to test and replicate, but given the
> volume of mail they handle, I've no idea what the chances are of them
> being able to pick those messages out and say what happened to them.
>
> I do know that the admins of these servers can do that trick though, so at
> some level it is possible, but whether you can reach that level of support
> at MSN, I can't say.
>
> I'm sorry I can't give any better suggestions--I'd love to hear what fixes
> this, if they or you manage it.
>
> "kalmatt" <anonymous@discussions.microsoft.com> wrote in message
> news:3BD282C6-5D56-4D35-B407-829515109BDC@microsoft.com...
>> Sorry I was no lacking in important information.
>>
>> I'm using MSN Hotmail.
>>
>> My friend never gets his messages back saying they weren't delivered.
>>
>> My ISP said since I wasn't using their e-mail it wasn't their problem.
>>
>> If you know of a better newsgroup for me to go to I'm all ears - I looked
>> and couldn't find anything so I thought maybe this mess had something to
>> do with MSN security.  Thanks for the help so far!!

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