Re: I tried Spybot.. didnt work
anonymous_at_discussions.microsoft.com
Date: 05/03/04
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Date: Mon, 3 May 2004 05:38:17 -0700
try addaware it is a good anti-spy program just do a
search for it
>-----Original Message-----
>anonymous wrote:
>> I tried spybot and it didnt remove it... it didnt even
>> find it... thanks, Kyle
>>
>>
>> I have somehow got a program called "coupons and
offers"
>> on my computer. I took the following actions to remove
>> it, none that worked to my dismay
>> 1. Removed the program from the control panel "add/
>> remove programs list"
>> 2. Downloaded Spybot to remove it - didnt work.
>>
>> - I have isolated the process name as "helpexp.exe"
>> i cant find this in the registry key anywhere.
>> This is a real pain, every time i print/ browse/ pretty
>> much anything a little extra attachment on the bottom
of
>> my window appears that says things like "buy more ink"
>> or "order mp3 player here"...
>>
>> Please help, this has been annoying me now for weeks
>
>1) You have to UPDATE SpyBot Search and Destroy when you
use it.
>2) You should have replied to the original post so the
thread stayed intact.
>3) Once clean, please IMMUNIZE using Spybot Search and
Destroy (the one I
>list below, there is an imposter) and SpywareBlaster
(also mentioned below.)
>4) If one program did it all, life would be so easy:
>
>Take the advice that has worked for most other
spyware/adware/hijackers:
>
>You may have spyware/adware infesting your machine,
follow the
>appropriate section for that, making sure you use at
least
>THREE of the tools I list to scan and clean your machine
AFTER
>updating them. Cleaning up spyware/adware/malware usually
>solves home page hijackers as well.
>
>
>Make sure you have all the updates (critical) installed
from:
>http://windowsupdate.microsoft.com/
>(Scan for updates, Review and Install)
>
>
>Get rid of the spy/ad/mal-ware..
>(Yes - using MORE than one of these..
>I recommend at least the first three. Also..
>UPDATE the definitions for them before using.)
>
> Spybot Search and Destroy
> http://www.safer-networking.net/
>
> Lavasoft AdAware
> http://www.lavasoft.de
>
> CWSShredder
> http://www.spywareinfo.com/~merijn/downloads.html
>
> Hijack This!
> http://mjc1.com/mirror/hjt/
>
> I also like "The Cleaner" and "SpywareBlaster"
and "SpywareGuard".
> - http://www.moosoft.com/
> - http://www.javacoolsoftware.com/
>
>The first is a PAY product, but useable for 30 days - it
has found and
>eliminated problems in the past the others did not. The
latter two are
>prevention mechanisms. I like SpywareGuard for those
with enough processor
>to have something running like antivirus software - and
it prevents browser
>hijacking quite well. SpywareBlaster is a FANTASTIC
free product, I suggest
>getting this after you cleanup and keeping it updated as
well....
>
> And Assortment of Others:
> http://spywareinfo.com/
>
>
>
>Empty your Temporary Internet Files and shrink the size
it stores to about
>80 to 120MB (seems to be an optimal size for the normal
user)
>
> - Open ONE copy of Internet Explorer.
> - Select TOOLS -> Internet Options.
> - Under the General tab in the "Temporary Internet
Files" section,
> do the following:
> - Click on "Delete Cookies" (click OK)
> - Click on "Settings" and change the
> "Amount of disk space to use:" to something between
80MB
> and 120MB. (Betting it is MUCH larger right now.)
> - Click OK.
> - Click on "Delete Files" and select to
> "Delete all offline contents" (the checkbox) and
click
> OK. (If you had a LOT, this could take 2-10 minutes
or
> more.)
>- Once it is done, click OK, close Internet Explorer
>- Re-open Internet Explorer.
>
>
>Uninstall any software you do not use often/ever. (If
you have something
>installed but never use it, uninstall it.) If you go
through Control
>Panel -> Add/Remove Programs and see things you seldom
if ever use, it is to
>your advantage to remove it.
>
>
>Also, if you are tired of Web Page Pop-Ups/Unders.. You
could try the
>Google Toolbar.
>http://toolbar.google.com/
>
>
>Stop loading applications at logon.. run MSCONFIG and
look under the startup
>tab for things you DON'T want to startup! Search the
Internet with Google
>to discover what things are safe to remove and what
things may even be
>malware infecting your computer.
>
>
>Better control your email and lessen the amount of time
you spend dealing
>with SPAM:
> SpamBayes
> http://sourceforge.net/projects/spambayes/
>or
> Spamihilator.
> http://www.spamihilator.com
>
>
>Hope that helps...
>
>--
><- Shenan ->
>--
>
>
>.
>
- Next message: Dave: "Re: security patches"
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- In reply to: Shenan Stanley: "Re: I tried Spybot.. didnt work"
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