Re: I tried Spybot.. didnt work
From: Tedd Riggs (T_Riggs_at_msn.cöm)
Date: 05/02/04
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Date: Sun, 2 May 2004 14:52:15 -0700
Good Post Shenan !
You listed a ton of info in that one, think I will hang on to it for
reference as its nice to have so many URLS in the same place.
I don't know if you have noticed, but it seems that the Spybot group must be
on vacation. Good program, but no updates since 3.4.2004 on either Spybot
1.2 or the new Beta 1.3.. Not sure what is up with them.
-- Tedd Riggs PDA Square Content Developer www.pdasquare.com Redmond, WA "Shenan Stanley" <news_helper@hushmail.com> wrote in message news:eLoS3sHMEHA.2976@TK2MSFTNGP10.phx.gbl... > anonymous wrote: >> I tried spybot and it didnt remove it... it didnt even >> find it... thanks, Kyle >> >> >> I have somehow got a program called "coupons and offers" >> on my computer. I took the following actions to remove >> it, none that worked to my dismay >> 1. Removed the program from the control panel "add/ >> remove programs list" >> 2. Downloaded Spybot to remove it - didnt work. >> >> - I have isolated the process name as "helpexp.exe" >> i cant find this in the registry key anywhere. >> This is a real pain, every time i print/ browse/ pretty >> much anything a little extra attachment on the bottom of >> my window appears that says things like "buy more ink" >> or "order mp3 player here"... >> >> Please help, this has been annoying me now for weeks > > 1) You have to UPDATE SpyBot Search and Destroy when you use it. > 2) You should have replied to the original post so the thread stayed > intact. > 3) Once clean, please IMMUNIZE using Spybot Search and Destroy (the one I > list below, there is an imposter) and SpywareBlaster (also mentioned > below.) > 4) If one program did it all, life would be so easy: > > Take the advice that has worked for most other spyware/adware/hijackers: > > You may have spyware/adware infesting your machine, follow the > appropriate section for that, making sure you use at least > THREE of the tools I list to scan and clean your machine AFTER > updating them. Cleaning up spyware/adware/malware usually > solves home page hijackers as well. > > > Make sure you have all the updates (critical) installed from: > http://windowsupdate.microsoft.com/ > (Scan for updates, Review and Install) > > > Get rid of the spy/ad/mal-ware.. > (Yes - using MORE than one of these.. > I recommend at least the first three. Also.. > UPDATE the definitions for them before using.) > > Spybot Search and Destroy > http://www.safer-networking.net/ > > Lavasoft AdAware > http://www.lavasoft.de > > CWSShredder > http://www.spywareinfo.com/~merijn/downloads.html > > Hijack This! > http://mjc1.com/mirror/hjt/ > > I also like "The Cleaner" and "SpywareBlaster" and "SpywareGuard". > - http://www.moosoft.com/ > - http://www.javacoolsoftware.com/ > > The first is a PAY product, but useable for 30 days - it has found and > eliminated problems in the past the others did not. The latter two are > prevention mechanisms. I like SpywareGuard for those with enough > processor > to have something running like antivirus software - and it prevents > browser > hijacking quite well. SpywareBlaster is a FANTASTIC free product, I > suggest > getting this after you cleanup and keeping it updated as well.... > > And Assortment of Others: > http://spywareinfo.com/ > > > > Empty your Temporary Internet Files and shrink the size it stores to about > 80 to 120MB (seems to be an optimal size for the normal user) > > - Open ONE copy of Internet Explorer. > - Select TOOLS -> Internet Options. > - Under the General tab in the "Temporary Internet Files" section, > do the following: > - Click on "Delete Cookies" (click OK) > - Click on "Settings" and change the > "Amount of disk space to use:" to something between 80MB > and 120MB. (Betting it is MUCH larger right now.) > - Click OK. > - Click on "Delete Files" and select to > "Delete all offline contents" (the checkbox) and click > OK. (If you had a LOT, this could take 2-10 minutes or > more.) > - Once it is done, click OK, close Internet Explorer > - Re-open Internet Explorer. > > > Uninstall any software you do not use often/ever. (If you have something > installed but never use it, uninstall it.) If you go through Control > Panel -> Add/Remove Programs and see things you seldom if ever use, it is > to > your advantage to remove it. > > > Also, if you are tired of Web Page Pop-Ups/Unders.. You could try the > Google Toolbar. > http://toolbar.google.com/ > > > Stop loading applications at logon.. run MSCONFIG and look under the > startup > tab for things you DON'T want to startup! Search the Internet with Google > to discover what things are safe to remove and what things may even be > malware infecting your computer. > > > Better control your email and lessen the amount of time you spend dealing > with SPAM: > SpamBayes > http://sourceforge.net/projects/spambayes/ > or > Spamihilator. > http://www.spamihilator.com > > > Hope that helps... > > -- > <- Shenan -> > -- > >
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