Installed an update but it failed-Now it Won't let me Reinstall-HELP!!

From: donnamai52 (anonymous_at_discussions.microsoft.com)
Date: 11/23/03


Date: Sun, 23 Nov 2003 07:46:07 -0800


   I installed an update which my computer said I needed
to install. There were 2 of them. They both failed 2
months later it finally let me re-install 1 of them, but
it still won't let me re-install the other update. I have
Windows 98 and have tried troubleshooting and it has not
worked. What can I do to get this update re-installed.
It is my "Wizard" updated and I use my Wizard all the
time. I need this update in there and working. Please
help me to get this in there, I can't afford to pay
another $35.00 to Microsoft for a problem that never got
resolved the last time I contacted them. I wound up
having to troubleshoot and back-up my macine to the
previous back-up to clean up the problem because they
never fixed the problem after being on the phone with them
for 6 hours. So please if you have an answer for me
please let me know. Thank You in advance. donnamai52



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