Re: export reg files advice

From: Gunilla (Gun_at_yahoo.com)
Date: 10/24/03 

Date: Fri, 24 Oct 2003 00:42:38 +0200

Hi,

Can't give you any more advice than I would not do it for such a thing. Why
are they interested in evaluate the registry just because that the Active
Scan is not working? Doesn't that sound very strange? Must be another
solution, maybe un-install Panda AV completely and install it again 'cause
some files might be corrupted? It's just as you say...you are leaving out
everything.

Do you know that I had VBS_Redlof.A virus in two files from Panda!? Yes, I
had but another program from Trend Micro helped me. If you are interested it
is here;
http://www.trendmicro.com/download/dcs.asp and the latest patternfile
http://www.trendmicro.com/download/pattern.asp
It can be worth trying first.

Regards / Gunilla.

"azy" <anonymous@discussions.microsoft.com> wrote in message
news:04eb01c399a5$333ee7c0$a101280a@phx.gbl...
> Hi- I have been having trouble doing a scan using panda's
> Active scan-(When I click to do a scan, it does nothing)-
> SO, I emailed their tech-support & they finally responded-
> THey want me to send them a copy of my registry (XP) so
> that they can evaluate it.
> They want me to export the registry>save it to desktop>&
> give it file name "pandareg">& make it into a zip file
> and attatch it to an email so that I can return it to
> them.
> Is this a safe thing to do???Wouldnt they receive a
> substantial amount of personal info
> from getting all this info??Please give me advise on
> these issues & as to what are
> risks involved. help is really appreciated.thanks

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