Re: MS03-027 (821557) problem

From: John Tittle (jt_at_obliqua.demon.co.uk)
Date: 08/30/03 

Date: Sat, 30 Aug 2003 02:21:07 -0700

>-----Original Message-----
>If your OS was purchased at retail--i.e. is not an OEM
copy that came with a
>machine or was purchased with hardware at a discount,
you can get free help
>from Microsoft Product Support Services for issues with
security patches or
>viruses.
>
>There's a free number for U.S. and Canada, and then a
notation to call your
>local subsidiary elsewhere in the world.
>
>This may be worth trying in your situation.
>
>Don't know if this URL will take you to the right place
or not, but let's
>see:
>
>http://support.microsoft.com/default.aspx?LN=EN-
GB&x=11&y=17
>

I have an OEM copy so don't qualify for free advice
although I thought I would on security issues. The URL
you gave took me to the UK MS support site but they want
45 pounds plus tax per incident. The support site from
within Windows Update does not get through with the
message. I will up my security settings and see how
things go before spending money. Thanks again for your
help.

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