Re: HOW TO: Enable or Disable Internet Connection Firewall in Windows XP ?
From: Ken Wickes [MSFT] (kenwic_at_online.microsoft.com)
Date: 08/13/03
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Date: Wed, 13 Aug 2003 11:33:31 -0700
The text probably doesn't match because you (or someone) switched the
control panel from the default category view to the old classic view. If
you click on the "switch to category view" there is indeed an icon that says
"Network and Internet Connections". As far as the dependency error goes,
you are probably running into a common bug for which there is a KB
You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;329441
-- Ken Wickes [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights. "mark" <markymark_fla@hotmail.com> wrote in message news:0a1c01c36173$0e67e8d0$a501280a@phx.gbl... > HOW TO: Enable or Disable Internet Connection Firewall in > Windows XP > > http://support.microsoft.com/?id=283673#2 > > Why is there no choice for "newtwork and internet > connections", as the video says, located in my control > panel? I have learned one thing from this four hours of > attempts to understand how to do by what is on > microsoft.com; and that is they are totally and > completely incapable of writing instructions that explain > in plain language that any average user can understand. > If you watch the video on this on "setting the firewall", > the announcer says go to start and then control panel, > from here, click "NETWORKING AND INTERNET > CONNECTIONS"...this is NOT even the title of what the > demonstration clicks on in the video. So here is > microsoft producing a video to help people and the > announcer does not even say the right name of what he > says and shows to click. Im looking and I dont see > anything named what he says or what it shows to click. > It's not listed either way in my control panel. > There's "network connections" and "internet options". > > So I clicked "NETWORK CONNECTIONS". This demo video is > FLAWED ALREADY by saying things that are to be clicked > not even listed that way. I finally figured out what the > announcer MUMBLES on about clicking properties. > Then "click advanced tab" and finally he says "click the > box that says protect my computer OR network" AGAIN THATS > NOT WHAT THE BOX SAYS! It says "protect my computer AND > network". Then he goes on and finishes > > THE POINT IS>>>>If you are showing a video to instruct > users how to do something...USE THE WORDS THAT MATCH THE > ITEMS ON THE COMPUTER. I cannot understand why a billion > dollar company can do this sort of FLAWED instructional > video for millions! > > Finally after trying to understand what this video said > to do, even though the audio is FLAWED, I did it all only > to get a popup message saying "an error occured while > internet connection was being enabled. The dependency > service or group failed to start" DOES ANYONE REALLY > THINK AN AVERAGE USER KNOWS WHAT THAT MEANS? NO THEY > DONT! And so the entire experience was a complete waste > of time. I can not for the life of me understand how a > company can be so flawed and vague and not help solve a > problem in this manner. Now if there was something I > should have done before this whole process to make this > work, then it SHOULD BE IN THE DETAILED INSTRUCTIONS. > > One more thing, dont even waste your time using HP On > Line Suuport. The person who tried to help me could not > even express himself in plain english. His name was from > India I think. You've got someone trying to help people > who cant even write in proper english! An unbelievable > experience with incompetance. > > This should be America's new slogan..."more money, less > service". This is the new trend apparently. No one > answers the company phone and even the banks dont even > have a prompt to speak to a represntative anymore on > their toll free numbers. They dont even say push 0 (zero) > to speak to someone live. This is NOT CUSTOMER SERVICE! > Its paying their presidents million dollar salaries and > cutting back on services, and hiring immigrants who can > only speak and write broken english to answer their > phones and handle help support on line. What a pathetic > situation for American business. I guess its all about > money. Once you buy, YOU ARE ON YOUR OWN. > > I'd like to see someone actually read this, agree with me > that this is true, and that this is how pathetic > corporate America is. AND TELL ME WHAT TO DO (THAT > MICROSOFT CANT APPARENTLY) TO ACCOMPLISH THIS FIREWALL. > > The next worm that comes along he can come on in because > I will immediately go buy a JAPANESE PRODUCT like > Toshiba. This is the most ridiculous situation Ive ever > seen exit in user help from two of the largest companies > in the business. There is NO excuse for it. > > > > > > > > >
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