Re: deleted attachments
From: Super_Geek (RichardFalconer_at_thepostmaster.net)
Date: 05/30/03
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Date: Fri, 30 May 2003 09:47:18 +0100
candy <kandyc2b@yahoo.com> asks a question to do with PCs, Super_Geek
dives in and tries to help:
Candy's message:
>Hmmm.... I dont have an answer, and am wondering the same
>thing about msn 8. If I get attachments sent to my
>regular hotmail account I normally have no problems, but
>when they are sent to my msn account, nearly all
>attachments say they havent been scanned for virus and I
>can't open them. Any ideas? Thank you. I dont know
>where else to ask either.
----Original Message-----
we have
>>been unable to get many attachments through our Outlook
>>Express. Instead we get a banner notice that OE has
>>deleted the attachments because it has adjuged them to
>>be "unsafe." Nearly all attachments are being excluded in
>>this way.
Answer:
These are two separate issues, but are simple to fix. The first problem
(with OE,) is extremely common. It is not a bug, but a feature MS
released in a patch.
OUTLOOK EXPRESS FILE ATTACHMENTS
===================================
Tools | Options | Security|
And uncheck "Do not allow attachment ...", but be aware of
the security implications of this unsafe procedure.
See also:
Microsoft Outlook Express is blocking me from being able to view email
file attachments.
http://securityadmin.info/faq.htm#10
Or read this document:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570
---- For the second problem, well, it's not a problem. When someone sends you a file on MSN, you get a message saying something like 'This file has been saved to 'My Documents', it is recommended that you scan it with an Anti-V scanner.' If you look at the wording of the actual message, it does not say that the file is virus infected. It simply recommends scanning them. As for you not being able to access them, that's different. Can you simply click the link provided to the file? If not, look for 'My received files' folder in your 'My Documents' folder. It may be that your virus scanner has quarantined the file because it came via the internet. Some do this despite not finding a virus. HTH -- Super_Geek, 15 "If you can't beat your computer at chess, try kickboxing."
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