Re: NO, MICROSOFT DOES NOT SEND OUT SECURITY PATCHES...read the FAQ!
From: Brad (ME_IN_YOUR_SPAM_LIST_at_bookbrad.com)
Date: 05/26/03
- Next message: Karl Levinson [x y] mvp: "Re: mesenger service"
- Previous message: Vinodh VasanthKumar. N: "Is there any Perfect ANTIPIRACY Technique. [I have One]"
- In reply to: Daniel Billingsley: "Re: NO, MICROSOFT DOES NOT SEND OUT SECURITY PATCHES, IT IS A VIRUS!"
- Next in thread: Daniel Billingsley: "Re: NO, MICROSOFT DOES NOT SEND OUT SECURITY PATCHES...read the FAQ!"
- Reply: Daniel Billingsley: "Re: NO, MICROSOFT DOES NOT SEND OUT SECURITY PATCHES...read the FAQ!"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Date: Mon, 26 May 2003 07:14:13 -0600
<big snip summarized: Why don't people read before they post?>
It's been my experience as I've read this newsgroup over the past, that many
of the new users seem to think it's supported by microsoft, and that they'll
get
an answer from a microsoft rep.
And if you follow the links provided by Microsoft, there's no obvious
disclaimer that this is not so: there's plenty of links claiming it's free
support, but you'd have to do some searching to see that it's not supported
by Microsoft representatives. (That'd be more time searching for a question
they weren't asking.)
Just looking at the web-based newsgroup, it actually seems to imply the
opposite: see
http://support.microsoft.com/newsgroups/default.aspx?NewsGroup=microsoft.public.security&SLCID=US&ICP=GSS3&sd=GN&id=fh;en-us;newsgroups
for an example.
Right in the upper left corner, it says "Microsoft Product Support
Services."
And I've seen plenty of questions from people indicating they expect a
personal response - an e-mail from Microsoft. They don't all come back to
check the newsgroup, as evidenced by some of the people repeating
themselves, asking why their question wasn't answered when it's been
answered a bazillion times.
Something else I've noticed, when searching the newsgroups and searching via
search engines: When I'm searching on a problem, it's more common to find
questions than answers. Some people can continue to take the time to
research and learn - most other people have to go on with their lives and
don't have time to study to become a security guru.
While that's not necessarily a solution, I think it's an explanation why
there's so many repeated questions. (I've already suggested to Microsoft,
many ways many times, that they should put a disclaimer on their public
newsgroups advising that the questions are not necessarily answered by
Microsoft employees - and that they'll be answered publicly, not via
e-mail - if they're answered.)
--- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.481 / Virus Database: 277 - Release Date: 5/13/2003
- Next message: Karl Levinson [x y] mvp: "Re: mesenger service"
- Previous message: Vinodh VasanthKumar. N: "Is there any Perfect ANTIPIRACY Technique. [I have One]"
- In reply to: Daniel Billingsley: "Re: NO, MICROSOFT DOES NOT SEND OUT SECURITY PATCHES, IT IS A VIRUS!"
- Next in thread: Daniel Billingsley: "Re: NO, MICROSOFT DOES NOT SEND OUT SECURITY PATCHES...read the FAQ!"
- Reply: Daniel Billingsley: "Re: NO, MICROSOFT DOES NOT SEND OUT SECURITY PATCHES...read the FAQ!"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Relevant Pages
|
