un-deletable file

From: scott (sdburnett@excite.com)
Date: 12/13/02 

From: "scott" <sdburnett@excite.com>
Date: Thu, 12 Dec 2002 18:30:14 -0800

I have a file on my computer that I can't get rid of! The
file is an executable file for a popup messenger service.
The file is CSRSS.EXE. Does anyone else have the same
problem?! Can anyone help me get it off of my computer,
please?

Thank you!