Re: Virus Problem
From: Karl Levinson [x y] mvp (jamescagney90210@excite.com)
Date: 11/25/02
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From: "Karl Levinson [x y] mvp" <jamescagney90210@excite.com> Date: Sun, 24 Nov 2002 19:07:03 -0500
"Shawn" <Shawn@guitarstrickland.com> wrote in message
news:13cd801c29404$0f3bea00$8df82ecf@TK2MSFTNGXA02...
> I got a virus with Norton 2002 internet security
> installed on the computer. I didn't have "administration
> rights" to access anything so I completely reinstalled XP
> and all of my programs.
> After that I just bought 2003 version of internet
> security. I installed in a while ago and it won't let me
> install due to some errors:
> 1)(Writing system reg files)
> error 1406 "verify that you have suffcient access to that
> key, or contact your support personel.
> 2)It does that twice then
> 3)error 1402 same stuff but this time I cannot ignor and
> it shuts itallation down.
Norton Internet Security is made by Symantec, not Microsoft. You'd probably
get a better answer from the free support groups and knowledge base
available at www.sarc.com
Be sure you are logged in with an account that has administrator permissions
when doing the install. I might recommend enabling auditing to see what
folder is being denied access.
http://securityadmin.info/faq.htm#auditing
If Windows 2000 or XP was already installed and you didn't format the
partition, it could be that the permissions on some files and folders are
pointing to other logon accounts that don't exist in this installation of
Windows. [Administrator in your previous install of Windows is NOT the same
account as Administrator in your new install of Windows, since it's the SID
and not the user name that matters.]
If the permissions are incorrect, you can reset the permissions to the
default by using Group Policy:
http://securityadmin.info/faq.htm#4.11
Be sure that Norton Internet Security includes antivirus, I can't confirm or
deny that it does.
- Next message: Huko Olander: "Re: Q329414: Security Update (MDAC 2.1) will not install"
- Previous message: Michel Gallant (MVP): "Re: OutlookXP defaults to 40-bit encryption"
- In reply to: Shawn: "Virus Problem"
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