Re: Bugbear issue in outlook express
From: Dwayne P. Shrum (dwayne@yougotus.com)
Date: 10/16/02
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From: "Dwayne P. Shrum" <dwayne@yougotus.com> Date: Wed, 16 Oct 2002 09:05:10 -0700
You may want to try to just copy the OE database folder to
another name, setup OE for that user new as if never setup
before, then import the good email data, contacts, etc.
from the old folder.
Depending upon the OS you are using, the dbx folder is in
different places.
You mentioned Win 98 in your first post, OE user data
should be in c:\windows\local
settings\identities\[somefunkynumber]\Microsoft\Outlook
Express - if I remember correctly.
I would make a new sub-folder called old and move all the
files there.
Missing .dbx files that are required to even open OE will
be automatically recreated.
MS KB Q233264
You can use (adapt) the "move OE data files between 2
different computers" to help import the good data from the
infected .dbx data files
MS KB Q257499
Also may find more good info by using MS KB search OE
product for dbx string.
Dwayne
>-----Original Message-----
>I've done all the steps you mentioned below and the real
>issue is that Outlook shuts down before I can do anything
>(due to illegal operation).
>Uninstall and Reinstall will delete stored email,
>addresses which is of great importance to my friend and
>I'm trying to avoid this action.
>
>Will an outlook upgrade do any trick?
>
>Brgds,
>
>/AE
>
>>-----Original Message-----
>>Use an antivirus program [not just a removal tool].
>Also, nothing is going
>>to clean that email from your inbox... you need to
delete
>it, while using an
>>antivirus program [not a removal tool] to protect you.
>Turning off your
>>preview panel might also help you move the email to the
>deleted folder.
>>
>>If you cannot delete the email due to Outlook giving an
>illegal operation,
>>that may indicate a general problem with Outlook or with
>your computer.
>>Doing general PC maintenance [scandisk, defrag, checking
>for adequate free
>>space on the hard drive, uninstalling and reinstalling
>the program, etc] may
>>help.
>>
>>"Andrew" <aekbl2002@yahoo.com> wrote in message
>>news:443601c27515$0c168280$3aef2ecf@TKMSFTNGXA09...
>>> Hi,
>>>
>>> Trying to help a friend to get rif of the bad bad bear.
>>> I've started the w98 machine in safemode, run up-to-
date
>>> Norton and removed all infected files. After that I've
>>> used to Norton removal tool.
>>> But the bug remains!!!!!
>>> The next time I start Outlook express the virus revoces
>>> and creates an infected file again: "Brev.doc(1).pif"
>>> Outlook express closes down at this point due to
illegal
>>> actions. A message is shown: Msimn and inetcomm.dll is
>>> mentioned with faultcode 0177:7d58abaf
>>> Nasty bug!
>>> Don't know what to do :(
>>> Please help
>>> Thanks
>>
>>
>>.
>>
>.
>
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