Security Update, February 13, 2002 (MSXML 4.0)
From: Tony (anthonyl_1998@yahoo.com)
Date: 09/11/02
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From: "Tony" <anthonyl_1998@yahoo.com> Date: Tue, 10 Sep 2002 21:48:16 -0700
I did get the critical update to load. I had to download
the newer windows installer 2.0
ME comes with 1.2
This is for info only.
If you are having a similar problem, try talking with
microsoft to see if this is the best fix. They did NOT
give me any support however. Good luck.
>-----Original Message-----
>I thought that Microsoft supported security issues. I
>emailed a request and sent them my installation history.
>Based on the following Email, I guess I was wrong. Does
>anyone know why this security update (considered
critical)
>will not install?
>Thanks in advance for your assistance.
>
>***************************************************
>Thank you for contacting Microsoft.
>
>I understand that you are experiencing difficulty
>installing Security Update. I realize that such issues
>can be frustrating and look forward to providing you with
>assistance today.
>
>The Product Identification Number (PID) you provided
>indicates that your copy of Windows Me was purchased
under
>an Original Equipment Manufacturer (OEM) license
>agreement. Under this agreement, the manufacturer of the
>computer holds the rights to provide industry-standard
>support for all hardware and software included in the
>purchase.
>
>For assistance with your issue, I recommend that you work
>directly with your OEM. To locate the contact information
>for your computer manufacturer, please go to
>http://support.microsoft.com/directory/worldwide/en-
>us/oemdirectory.asp .
>
>Microsoft has several additional support options
available
>to you. Assisted Pay-Per-Incident support from a
Microsoft
>Support Professional is available by phone or through
>Online Assisted Support. For more information about these
>options, please visit
>http://support.microsoft.com/default.aspx and click
>Contact Microsoft from the menu on the left. If you
prefer
>to work with a Support Professional by telephone, please
>call (800) 936-5700.
>
>Microsoft also offers several no-charge online support
>services including:
>
>- The Knowledge Base, which includes thousands of
>technical articles on Microsoft products
>http://support.microsoft.com/search/default.aspx.
>
>- Frequently Asked Questions (FAQs) about Microsoft
>Products http://support.microsoft.com/faqs/default.aspx.
>
>- Online Newsgroups where you can view and post
>information in an open forum
>http://support.microsoft.com/newsgroups/default.aspx.
>
>More information is available at
>http://support.microsoft.com/default.aspx.
>
>Anthony, I hope this information is helpful and that you
>enjoy using your Microsoft products. Please let us know
>if you have questions concerning Microsoft products and
>services by replying to this e-mail. Have a nice day.
>
>Sincerely,
>
>Jovy
>Microsoft Online Customer Service Representative
>
>
>
>
>-----Original Message-----
>From: oltech@microsoft.com (oltech@microsoft.com)
>Date: Tuesday, September 10, 2002 12:55 AM
>To: msupport@microsoft.com (msupport@microsoft.com)
>Subject: Windows Update Support Request
>
>
>******* Contact Information *******
>
>Time zone: No timezone supplied
>Submit Date/Time: Sep 10 2002 12:37AM
>
>******* System Configuration *******
>
>Internet Browser: Internet Explorer 6.0
>Operating System: Windows Me
>Computer Make: No computer make supplied
>CPU Speed:
>Memory (Mb of RAM):
>
>******* Detailed Information *******
>
>Issue Type: During installation
>Component Name: Security Update
>URL:
>Error Type: Wrong Setup Location
>Question Title: Security Update, February 13, 2002 (MSXML
>4.0)
>Detailed Problem Description :
>This security update downloads everyday and will not
>install. See installation history below: Security
Update,
>February 13, 2002 (MSXML 4.0) - version 1,10,101,0 -
>failed install. 6:26:28 PM Thursday, August 22, 2002 :
>5255 Security Update, February 13, 2002 (MSXML 4.0) -
>version 1,10,101,0 - failed install. 12:46:16 AM
>Saturday, August 24, 2002 : 5255 Q323759: August, 2002
>Cumulative Patch for Internet Explorer 6 - version
>6,0,2719,2200 - was successfully installed. 12:46:17 AM
>Saturday, August 24, 2002 : 5479 Security Update,
>February 13, 2002 (MSXML 4.0) - version 1,10,101,0 -
>failed install. 1:12:39 PM Saturday, August 24, 2002 :
>5255 Security Update, February 13, 2002 (MSXML 4.0) -
>version 1,10,101,0 - failed install. 2:00:27 PM
Saturday,
>August 24, 2002 : 5255 Security Update, February 13,
>2002 (MSXML 4.0) - version 1,10,101,0 - failed install.
>2:16:49 PM Saturday, August 24, 2002 : 5255 Security
>Update, February 13, 2002 (MSXML 4.0) - version
>1,10,101,0 - failed install. 3:16:16 PM Sunday, August
>25, 2002 : 5255 Security Update, February 13, 2002
>(MSXML 4.0) - version 1,10,101,0 - failed install.
>12:41:55 PM Wednesday, September 04, 2002 : 5255
>Security Update, February 13, 2002 (MSXML 4.0) - version
>1,10,101,0 - failed install. 8:00:12 PM Thursday,
>September 05, 2002 : 5255 Q323172: Security Update
>(Windows Me) - version 1,10,101,0 - was successfully
>installed. 8:00:13 PM Thursday, September 05, 2002 :
>5527 Security Update, February 13, 2002 (MSXML 4.0) -
>version 1,10,101,0 - failed install. 9:32:14 PM Friday,
>September 06, 2002 : 5255 Security Update, February
13,
>2002 (MSXML 4.0) - version 1,10,101,0 - failed install.
>10:35:35 PM Saturday, September 07, 2002 : 5255
>Security Update, February 13, 2002 (MSXML 4.0) - version
>1,10,101,0 - failed install. 1:02:13 PM Monday,
September
>09, 2002 : 5255 Security Update, February 13, 2002
>(MSXML 4.0) - version 1,10,101,0 - failed install.
>9:22:15 PM Monday, September 09, 2002 : 5255 Security
>Update, February 13, 2002 (MSXML 4.0) - version
>1,10,101,0 - failed install. 9:36:37 PM Monday,
September
>09, 2002 : 5255 Microsoft Internet Explorer 6 Service
>Pack 1 (Windows 98, Windows Me) - version 6,0,2800,1106 -
>was successfully installed. 10:28:18 PM Monday,
September
>09, 2002 : 5575
>
>
>.
>
- Next message: sam: "how to"
- Previous message: Ted Harper: "Re: jdbgmgr.exe"
- In reply to: Tony: "Security Update, February 13, 2002 (MSXML 4.0)"
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