Gaining access to hidden files to remove virus

From: Ben Harris (vrisha@cybermesa.com)
Date: 06/16/02 

From: "Ben Harris" <vrisha@cybermesa.com>
Date: Sat, 15 Jun 2002 22:38:29 -0700

Please help with the following problem which Microsft will
not help with because my operating system came with the
computer:

Two (2) viruses are lodged in three (3) files in
C:\_RESTORE\TEMP folder in Windows ME (detected by AVG
virus program by Grisoft).

The infected files are hidden. When I go into properties
for that folder and attempt to change the attribute
(undo "hidden"), I am denied access to make that change.

Even when I disable the Restore utility in ME, I still am
not allowed access to these files, so I cannot remove
them. The virus program also is unable to remove them.

Question: How can I gain access to these files to remove
the viruses? If I were to perform a "restore" function,
would I then infect the computer with these hidden
viruses? How can I get around Microsoft's control
obsession to gain access to the infected folder and get
rid of these viruses?

Thanks in advance for any help you can offer.

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