Re: malware affecting IE7 on XP
- From: Malke <malke@xxxxxxxxxxxxxxx>
- Date: Sat, 14 Mar 2009 16:27:56 -0700
Rocky wrote:
I think this is the same problem I have on one of my computers. Whilst on
the internet an app inserted itself without asking and told me I had
viruses,
such as trojan, and others. Then the app insisted that I download the
removal and fix tool. Now that computer does not load windows properly,
it
essntially doesn't work at all, all I get is music and a black screen. In
safe mode it tells me that some windows setup files are missing. I tried
to reinstall them with the system recovery tools disk, but the computer
seems to
go into a loop. How can I "fix" this mess without using system recovery?
You may not be able to. The first thing to do is back up any data that
didn't make it into your regular backups. The best way to do this is with a
Linux Live CD and an external hard drive or USB thumb drive. I like
Knoppix, but there are others.
Unfortunately, you really need to clean up the machine before you can even
attempt to repair the system. If Windows won't run at all, then honestly
the best thing to do is to clean-install Windows. You can try running
antivirus/malware-removal tools from a rescue disk like a Bart's PE but
it's going to be hard and even then, you may not be able to get it cleaned
up enough to run a Repair Install.
http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair Install
How-To
http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What
you will need on-hand
You know your own skills best.
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ
.
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