Re: virus again

Didier DIAS wrote:

hi again
i come back to you after several tries to put out of my system a virus or
something like that
all the anti virus or malwres found nothing on my system but
- the windows security center doesn t load anymore and i can t activate it
manually
- when i try to start windows defender it says "impossible to start the
application 0x800106ba, a problem stopped this program", the same message
is told when i restart my system
- windows update is also disabled and when i try ti load it, the system
says"windos update encountered an unknown error, Code 80070422

thanx in advance for your help
regards from france

Didier DIAS
NB: my sytem is VISTA home premium edition

Had a little trouble with the "send" button?! ;-)

Since you didn't specify what "all the anti virus or malwres [sic]" you used
and with what you were infected, all I can suggest is the following:

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions

You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. PLEASE DO NOT
POST LOGS IN THE MS NEWSGROUPS.

Of course, it might not be malware at all. It could be operating system
corruption and/or hardware issues. There is no way for me to accurately
tell from the little information you've provided.

Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. If you can't do the work yourself
(and there is no shame in admitting this isn't your cup of tea), take the
machine to a professional computer repair shop (not your local equivalent
of BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may be
so infested that Windows will need to be clean-installed. If possible, have
all your data backed up before you take the machine into a shop.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

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