Re: WORM/DELF.FPV - new worm??

wai wrote:
We are having the same problem. We have been unable to log a case with
Symantec and have been using AVG to remove it. Please let me know if
you hear any repsonse from them.


I have a nickel I'll bet that you get the same response from Symantec that I got from McAfee when I reported a similar issue. "You caused the problem yourself by having AVG and Symantec products installed on the same system." When I told McAfee of registry changes that had been made on my system by some malware they missed, and I was only able to find & remove it with SpyBot S&D, the reply was that I caused the problem by installing SpyBot. When I asked them how a program sitting in a file, but NOT RUNNING could mess up McAfee's products, all they did was repeat the same BS.
Good luck getting an answer.
.

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