Re: Strange AVG behavior.
- From: "C J." <no.reply@xxxxxxxxxxxxxxx>
- Date: Mon, 02 Apr 2007 05:19:29 GMT
Thanks for your reply someone ... I've already tried what you've outlined.
I'm glad it worked for you. :) I sent a 2nd email to Grisoft this morning,
with 2 of the 3 files they'll need to examine.. For some reason
'avginet.log' wasn't found anywhere in All Users\AVG7data or for that
matters elsewhere on the harddrive.
"someone" <someone@xxxxxxxxxxxxx> wrote in message
news:umUDJ3JdHHA.4632@xxxxxxxxxxxxxxxxxxxxxxx
I had this same problem in February. I had to send AVG certain logging
files, and they determined that the problem was caused by non-standard
settings of Update Manager. To correct, do the following:
Open AVG Control Center, double click "Update Manager" and choose the
following settings:
(x)Update immediately.
(x)Require confirmation from user
( )Restart immediately
( )Complete at next computer restart
Then clock on OK and delete update temp files. Again right click on
"Update Manager" and choose "Settings." Select the last "Advanced" tab
and click "Delete update temp files."
If this does not work, navigate to program folder of AVG Antivirus; run
avgdiag.exe file; click "Next"; tick all items from the menu and click
"Next." Then enter your email address and answer the related questions.
"C J." <no.reply@xxxxxxxxxxxxxxx> wrote in message
news:gPyPh.4828$Kd3.1563@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi all...
I'm waiting to hear back from Grisoft about this, but in the meantime, I
thought I would also post here and see if anyonelse using AVG 7.5 is
having the same or a similar thing going on.
As recently, as this week - after completing daily scheduled updates -
Update Manager is now requiring a reboot in order to "complete
installation" In the time I'd had AVG, I've never seen this happen.
An inspection of the Event Log in Admin Tools seems to verify AvgUpdSvc
starting normally, but its also noting a "FinishUpdate returns 8004020f "
item - for the last 4 days. Going back further in the Applications log
to the beginning of the month, Same items show, with normal termination
of Update Manager with no reboot.
I'm thinking a recent Priority update might of failed and in the process
of scanning for new updates, its also detecting this update hasn't
completed thus returning a " faulty update manager state " balloon in the
taskbar.
.
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