Re: virus on my computer
moreorless wrote:
I seem to have a virus that I cannot get rid of/I am not very computer
literate/I keep having a yellow triangle with exclamation point pop
up/please, if you can assit, let me know/I have run the windows defender and
this did not help
You really haven't given us enough information, but I'm going to guess
from the "yellow triangle" that you have a Smitfraud trojan variant.
Do the preparatory steps here:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Then do the specific removal steps here:
http://www.elephantboycomputers.com/page2.html#Smitfraud_Trojan
When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the first link above (not here, please).
Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigStoreUSA). Please be aware that not all local shops are skilled at
removing malware and even if they are, your computer may be so infested
that Windows will need to be clean-installed. Have all your data backed
up before you take the machine into a shop.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.
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