Re: Opinions sought re virus ?

on 29 Dec 2006, something possessed TaurArian [MS-MVP] to write:


"William" <starrwarz@g_~-clothes-~_m~more_clothes~ail.com> wrote in
message news:Xns98A8E4E70FC9CWilliamyourclothes@xxxxxxxxxxxxxxxxx
| on 29 Dec 2006, something possessed TaurArian [MS-MVP] to write:
|
| >| >
| >| > "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
| >| > news:ugODXr7KHHA.3560@xxxxxxxxxxxxxxxxxxxxxxx
| >| >| From: "TaurArian [MS-MVP]" <taurarianREMOVECAPS@xxxxxxxxx>
| >| >|
| >| >|
| >| >|
| >| >|| If that's the case, why is Spybot detecting it as a threat?
| >| >|| Weird. It's not listed in add/remove. Not listed in the
| >| >|| startup items. Kaylene
| >| >|
| >| >|
| >| >| Good question. Based upon feedback, I often wonder why some
| >| >| are de-listed from
| >| > SpyWare
| >| >| Warrior.
| >| >| My feeling is if it was listed, avoid it.
| >| >|
| >| >| Have you tried looking in the Registry at...
| >| >|
| >| >| HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni
| >| >| nst all
| >| >|
| >| >| You may find it there and look for the key; UninstallString
| >| >|
| >| >|
| >| >| --
| >| >| Dave
| >| >| http://www.claymania.com/removal-trojan-adware.html
| >| >| http://www.ik-cs.com/got-a-virus.htm
| >| >|
| >| > Have checked out a bit more - it appears that these registry
| >| > keys belong to Trend Micro PC-cillon.
| >| > I've just got rid of Nortons Internet Security and installed
| >| > Trend on my system and then installed Spybot - same results as
| >| > the other computer. This computer doesn't have a problem. My
| >| > best guess is that Trend has it's own version of CyberDefender.
| >| > Might write to Trend to confirm this. This would explain why
| >| > Trend and Windows Defender were not registering these keys.
| >| >
| >| > Back to square 1.
| >| >
| >| > Think I'll get the owner of the other computer to take it back
| >| > into the shop to examine it - beginning to think it could also
| >| > be a hardware problem. Will take one more look at the computer
| >| > tomorrow and examine the add/remove area and see what has been
| >| > installed since the original installation.
| >| >
| >| > Kaylene
| >| >
| >| >
| >| >
| >| >
| >| >
| >|
| > "William" <starrwarz@g_~-clothes-~_m~more_clothes~ail.com> wrote in
| > message news:Xns98A8DCC0A6D84Williamyourclothes@xxxxxxxxxxxxxxxxx
| >| on 29 Dec 2006, something possessed TaurArian [MS-MVP] to write:
| >|
| >| Strange. You'd think that given the wide use of both programs,
| >| that that FP would be more visible (and soon to be fixed by Kolla,
| >| for that matter).
| >
| > Yes, strange indeed. Next I'll check the internet connection and
| > firewall settings for dialup. If there was spyware on the computer
| > - I've got rid of that with my previoius investigations etc. Have
| > eliminated viruses as none were found. The flash across the screen
| > hasn't showed up since I cleaned up a bit awhile back.
| >
| > Back to the drawing board as the problem now appears to be with IE
| > and OE (dialup connection etc). Sometimes it connects well, then
| > another time it can't locate the provider and shortly after that
| > freezes. Sometimes in IE, cannot open OE, nothing happens when you
| > click read mail. Can't open OE from the shortcut either. Then
| > perhaps 10 minutes later, everyting is okay. If it continues to
| > lock up etc after I've done the final investigations, I will not
| > proceed any further and he can take it back to the shop in the New
| > Year. It's under warranty and I don't want to fool around with it
| > too much. It has been known for video cards to cause a freeze on
| > the screen and they can wipe it clean if necessary and check the
| > hardware. I don't want that responsibility. Worse case scenario if
| > they wipe it clean, I have to reinstall the applications.
| >
| > It's different working on your own computer and you wear the
| > consequences yourself.
| >
| > Kaylene
| >
| >
| >
|
| If this friend of yours is kind of a novice user (or even an advanced
| user, for that matter), than it may be better to put him/her on
| Firefox and Thunderbird should you get to reinstalling stuff (or
| should you manage to fix this). It'll help keep the nasties off his
| PC (no ActiveX junk and fewer security vulneribilities, Gecko HTML
| rendering engine for Thunderbird, etc.) Also, both these programs
| are highly customizable.
|
| Cheers and good luck,
|
| Will

Hi Will, I'll consider this but I'm afraid this user only understands
IE6. Any change would only cause a great deal of frustration to the
user and myself and not worth it in the long run that why IE7 hasn't
been installed. Although the user has been using a computer for many
years, his capabilities are only browse the web for definite sites in
the favorites and check email and play card games and an occasional
google. Need to establish if the problem is
software/hardware/connection to the internet. The computer was
purchased around October 2006 I think. Kaylene




I understand that. However, his favorites can be imported into FF if
he's willing to give it a shot. As for navigation of the Net, FF is more
or less the same as IE6 appearance-wise, IMO, and you could even confiure
it so that it will never use tabs if you like to make it easier for him.
Anyway, I guess the best way to get him to use it would be to explain the
benefits (you not having to fix his PC so often) of him learning and
using this software instead.

With Thunderbird, however, if it's one Windows account, and many users,
than he may want to stick with OE, as with Thunderbird (unless you create
a Master Password to type in every time) his stored PWs can be easily
accessed from the same Windows account.

Anyway, once again, good luck with the PC repair, and happy new year.

Regards,

Will
.

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