Re: Downloaded a virus HELP!!
- From: Clueless blonde <Cluelessblonde@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 11 Nov 2006 10:50:01 -0800
I have also now installed from www.javacoolsoftware.com/sbdownload, their
spyware detection. I emailed PC Security Shield whom I purchased the Shield
Anti Virus from and told them that I had been told to remove their programme
and my security has now been compromised. They emailed back and said that I
have a spyware infection on my machine.. The Shield Pro protects against
virus and hackers through the firewall but does not address the spyware
issue. They then gave me a link to their partner company Stopzilla and would
give me a free 15 day trial of their anti spyware software! I have emailed
them back telling them I don't want their free trial, just my money back but
I'm sure I'll have a fight on my hands (I've only had it for 2 weeks). Thank
you again for all your help, I'm finding it all it bit mind blowing to be
honest and no doubt I will have to take it to an expert soon. Can anyone
tell me if I have now installed these spyware programmes but I haven't done a
clean up of my system (I'm not mentally capable of that!) is this a matter of
urgency for me to get my laptop off to have someone look at it. As I said
before if it is just a case of ads popping up I can put up with that for a
while but I don't want there to be a security issue with people hacking into
my computer etc. I'm so sorry I keep asking questions but I just want to be
sure of what I have to do now.
"Clueless blonde" wrote:
The main thing that worries me is the possibility of my personal details.
being hacked into and identity theft. I could put up with the ads if they
were not harmful though they are annoying. I have just downloaded the Avira
anti virus though it's not as easy to use as others as I can't work out how
to do a full system scan. I have also just updated to latest version of Java
so I'm working through the easier bits of all your previous instructions
which has taken up most of the day! In idiot speak, what are the basics I
should install - I have Avira anti virus, windows firewall, spybot,
superantispyware, ad-aware personal already installed, is there anything else?
"Charlie Tame" wrote:
You haven't exactly been stupid, it looks like a reputable site, even
including a privacy policy which when missing is often a clue.
There are 3 issues you need to learn about. Viruses are malicious programs
designed to propagate or "Spread" themselves. Sometimes they carry other
things and do damage but the main function is to spread. Sometimes they are
combined with what's called a Trojan (Horse) program as a payload.
Trojans do not usually have any automated propagation, instead they are
"Planted" by someone with access to your machine or by persuading you to
download them from a website or maybe as an email attachment or some instant
messenger. Trojans have some motive such as collecting your passwords and
sending them to a remote operator, or perhaps they give the remote user some
control over your machine.
Although some bad software is a combination of the two, you see that they
are not the same. Anti Virus may not protect you from Trojans and Anti
Trojan will not protect you from virus. A firewall will most definitely NOT
stop you getting infected by these things, but it may be useful in
preventing them from communicating with a remote operator or possibly
prevent some viruses from spreading. The most useful aspect of a software
firewall is that it can be set to warn you if something on your PC is trying
to connect to a remote operator so in the case of a password stealing Trojan
for example it might save your info although it will not get rid of the
Trojan.
The third nuisance is spyware / adware which is a commercial product
designed usually to monitor your activity and bombard you with ads they
think you will be interested in. For example if you visit Ford and Chevrolet
dealer websites they might send you car ads. I should ad that is only an
example, reputable companies like Ford and Chevy would steer clear of this
crap. This kind of software behaves a lot like a Trojan in that it is often
hidden in something else and can send information to other places. More
"Legitimate" versions may be used to "Pay" for free software but again you
would be asked to install those versions.
No matter how much "Protection" you apply in the form of software you can
still get caught by new versions of these things, so your best protection
will always be your knowledge. Some of these things can be installed by
"Exploiting" vulnerabilities in the operating system or some other software
so it is important to have the latest updates always installed.
"Clueless blonde" <Cluelessblonde@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:0E03E978-114B-47CB-A55B-F80298BE9A88@xxxxxxxxxxxxxxxx
Oh my God, this is worse than I thought. I paid and downloaded from
pcsecurityshield.com from a recommendation on another site for their value
for money and ease of use (one of these comparison sites). My Norton Anti
Virus etc had just run out and I was trying to find a cheaper version. If
I
remove these from my system I am going to have nothing protecting the
system
so do you recommend I have a back up ready to install when I remove the
Shield. Going from what you have all said The Shield is not protecting me
then but instead threatening me. I can't believe I've been so stupid.
"Panda_man" wrote:
"Clueless blonde" wrote:
I stupidly dowloaded Drive Cleaner which popped up on my computer
today. I
am absolutely clueless when it comes to computers and need to know what
to do
next. I have the Shield Anti Virus and Firewall already installed
...
I just paid out for
Shield anti virus 2 weeks ago which I thought would have protected me
...
What do you experts think? Please please help me!!!
Who did you pay for this pest *Shield Anti Virus* ?
Start by removing all of them from Add/Remove programs
Then -> click here http://pandaman.my.contact.bg/Gen_MRI.htm
--
Panda_man
Silver level Contributor
- References:
- Re: Downloaded a virus HELP!!
- From: Charlie Tame
- Re: Downloaded a virus HELP!!
- From: Clueless blonde
- Re: Downloaded a virus HELP!!
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